CFPB Consumer Complaint Profile
United Revenue Collection Service
Consumers have filed 25 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 25
- Total complaints
- Mid-range
- 5
- Last 12 months
- 96%
- Timely response
- Below median
- 5
- States affected
The verdict
United Revenue Collection Service ranks #2586 of 3,843 financial companies by CFPB complaint volume, with 25 complaints on record. Its on-time response rate is 96%, the 34th percentile among companies with 100+ complaints.
- #2586
- of 3,843 companies by volume
- 96%
- on time (34th pctile)
- Credit reporting or …
- most-complained product
- 5
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
United Revenue Collection Service vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96% Around the middle higher than 34% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 5 |
| 2023 | 6 |
| 2024 | 5 |
| 2025 | 8 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for United Revenue Collection Service
The CFPB Consumer Complaint Database has logged 25 complaints against United Revenue Collection Service overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
United Revenue Collection Service's timely response rate stands at 96%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 40% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does United Revenue Collection Service have?
United Revenue Collection Service has 25 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.
Does United Revenue Collection Service respond to complaints on time?
United Revenue Collection Service's CFPB timely-response rate is 96%. This is considered excellent.
What product generates the most complaints for United Revenue Collection Service?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against United Revenue Collection Service than any other product - see the full breakdown above.
What is the most common complaint issue with United Revenue Collection Service?
Consumers most often cite "Attempts to collect debt not owed" when complaining about United Revenue Collection Service; the full issue list with counts is above.
How do I file a complaint against United Revenue Collection Service?
You can file a complaint against United Revenue Collection Service directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Revenue Collection Service?
The CFPB has recorded complaints against United Revenue Collection Service from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does United Revenue Collection Service have?
United Revenue Collection Service has 25 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.
Does United Revenue Collection Service respond to complaints on time?
United Revenue Collection Service's CFPB timely-response rate is 96%. This is considered excellent.
What product generates the most complaints for United Revenue Collection Service?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against United Revenue Collection Service than any other product - see the full breakdown above.
What is the most common complaint issue with United Revenue Collection Service?
Consumers most often cite "Attempts to collect debt not owed" when complaining about United Revenue Collection Service; the full issue list with counts is above.
How do I file a complaint against United Revenue Collection Service?
You can file a complaint against United Revenue Collection Service directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Revenue Collection Service?
The CFPB has recorded complaints against United Revenue Collection Service from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.