CFPB Consumer Complaint Profile

VeriScreen Inc.

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

11
Total complaints
Below average
5
Last 12 months
45.5%
Timely response
Bottom decile
6
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, VeriScreen Inc. sits at #3589. For answering complaints on time it stands at the 3rd percentile in the 100+ complaint peer group.

Credit reporting or …
most-complained product
NC
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
10/100
VeriScreen Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 45.5%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

VeriScreen Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

45.5% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Other personal consumer report 6
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt or credit management - Credit repair services 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Incorrect information on your report 9
2.Problem with customer service 1
3.Improper use of your report 1

Complaints by Year

Year Complaints
2020 1
2021 2
2024 2
2025 3
2026year in progress 3

Complaints by State (Top 15)

North Carolina 4
South Carolina 3
Kentucky 1
Georgia 1
Pennsylvania 1
Ohio 1

Company Responses

Closed with explanation 8
Untimely response 3

What the CFPB Complaint Record Shows for VeriScreen Inc.

The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for VeriScreen Inc., with consumers across the country filing against it. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does VeriScreen Inc. have?

11 complaints have been filed against VeriScreen Inc. with the CFPB overall - 5 of them in the past year.

Does VeriScreen Inc. respond to complaints on time?

CFPB complaints against VeriScreen Inc. draw a 45.5% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for VeriScreen Inc.?

The most complained-about product for VeriScreen Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with VeriScreen Inc.?

The most common issue reported by consumers about VeriScreen Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against VeriScreen Inc.?

You can file a complaint against VeriScreen Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about VeriScreen Inc.?

VeriScreen Inc. has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

VeriScreen Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.