CFPB Consumer Complaint Profile

Vinci Law Office, LLC

Consumers have filed 20 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

20
Total complaints
Mid-range
3
Last 12 months
100%
Timely response
Top decile
3
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Vinci Law Office, LLC sits at #2861, with 20 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#2861
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
3
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

A-
PlainCredit Trust Score
81/100
Vinci Law Office, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C+ 5.0%
Share of complaints closed with monetary or non-monetary relief

Vinci Law Office, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Vinci Law Office, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 5
Debt collection - Other debt 4
Debt collection - Auto debt 3
Debt collection - I do not know 3
Debt collection - Rental debt 1
Debt collection - Private student loan debt 1
Credit reporting or other personal consumer reports - Credit reporting 1
Debt collection - Mortgage debt 1
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Attempts to collect debt not owed 7
2.Took or threatened to take negative or legal action 5
3.False statements or representation 3
4.Disclosure verification of debt 2
5.Incorrect information on your report 1
6.Written notification about debt 1
7.Communication tactics 1

Complaints by Year

Year Complaints
2016 1
2017 3
2018 2
2019 1
2020 3
2021 1
2022 1
2024 4
2025 2
2026year in progress 2

Complaints by State (Top 15)

Colorado 17
Wyoming 1
Oregon 1

Company Responses

Closed with explanation 19
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Vinci Law Office, LLC

Vinci Law Office, LLC carries 20 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 3 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Vinci Law Office, LLC draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 5% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Vinci Law Office, LLC have?

20 complaints have been filed against Vinci Law Office, LLC with the CFPB overall - 3 of them in the past year.

Does Vinci Law Office, LLC respond to complaints on time?

Vinci Law Office, LLC's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.

What product generates the most complaints for Vinci Law Office, LLC?

Among all products tied to Vinci Law Office, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Vinci Law Office, LLC?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Vinci Law Office, LLC - see all issues and counts above.

How do I file a complaint against Vinci Law Office, LLC?

You can file a complaint against Vinci Law Office, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Vinci Law Office, LLC?

The CFPB has recorded complaints against Vinci Law Office, LLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Vinci Law Office, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Vinci Law Office, LLC have?

20 complaints have been filed against Vinci Law Office, LLC with the CFPB overall - 3 of them in the past year.

Does Vinci Law Office, LLC respond to complaints on time?

Vinci Law Office, LLC's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.

What product generates the most complaints for Vinci Law Office, LLC?

Among all products tied to Vinci Law Office, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Vinci Law Office, LLC?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Vinci Law Office, LLC - see all issues and counts above.

How do I file a complaint against Vinci Law Office, LLC?

You can file a complaint against Vinci Law Office, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Vinci Law Office, LLC?

The CFPB has recorded complaints against Vinci Law Office, LLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Vinci Law Office, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.