CFPB Consumer Complaint Profile
W&A Intermediate Co., LLC
Consumers have filed 3,764 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 3,764
- Total complaints
- 1,559
- Last 12 months
- 96.2%
- Timely response
- 53
- States affected
The verdict
3,764 CFPB complaints put W&A Intermediate Co., LLC at #134 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 96.2%, ahead of the 93% median among companies with 100+ complaints.
- #134
- of 3,848 companies by volume
- 96.2%
- answered on time
- Debt collection
- most-complained product
- 53
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 6 |
| 2023 | 746 |
| 2024 | 1,084 |
| 2025 | 1,716 |
| 2026 | 212 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for W&A Intermediate Co., LLC
3,764 complaints against W&A Intermediate Co., LLC appear in the CFPB record, including 1,559 from the trailing year. The 53 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, W&A Intermediate Co., LLC answers 96.2% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Of complaints that were resolved, 39% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does W&A Intermediate Co., LLC have?
W&A Intermediate Co., LLC has 3,764 total consumer complaints filed with the CFPB, with 1,559 filed in the last 12 months.
Does W&A Intermediate Co., LLC respond to complaints on time?
W&A Intermediate Co., LLC has a 96.2% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for W&A Intermediate Co., LLC?
"Debt collection" draws more CFPB complaints against W&A Intermediate Co., LLC than any other product - see the full breakdown above.
What is the most common complaint issue with W&A Intermediate Co., LLC?
The most common issue reported by consumers about W&A Intermediate Co., LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against W&A Intermediate Co., LLC?
You can file a complaint against W&A Intermediate Co., LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about W&A Intermediate Co., LLC?
Consumers in 53 states and territories have filed complaints about W&A Intermediate Co., LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~3,764)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.