CFPB Consumer Complaint Profile
W&A Intermediate Co., LLC
Consumers have filed 3,764 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 3,764
- Total complaints
- Among the highest
- 1,559
- Last 12 months
- 96.2%
- Timely response
- Below median
- 53
- States affected
The verdict
3,764 CFPB complaints put W&A Intermediate Co., LLC at #134 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 96.2%, the 35th percentile among companies with 100+ complaints.
- #134
- of 3,843 companies by volume
- 96.2%
- on time (35th pctile)
- Debt collection
- most-complained product
- 53
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
W&A Intermediate Co., LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.2% Around the middle higher than 35% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 1,084 in 2024 to 1,716 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 6 |
| 2023 | 746 |
| 2024 | 1,084 |
| 2025 | 1,716 |
| 2026year in progress | 212 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for W&A Intermediate Co., LLC
3,764 complaints against W&A Intermediate Co., LLC appear in the CFPB record, including 1,559 from the trailing year. The 53 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, W&A Intermediate Co., LLC posts a 96.2% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, 39% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does W&A Intermediate Co., LLC have?
W&A Intermediate Co., LLC has 3,764 total consumer complaints filed with the CFPB, with 1,559 filed in the last 12 months.
Does W&A Intermediate Co., LLC respond to complaints on time?
W&A Intermediate Co., LLC has a 96.2% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for W&A Intermediate Co., LLC?
"Debt collection" draws more CFPB complaints against W&A Intermediate Co., LLC than any other product - see the full breakdown above.
What is the most common complaint issue with W&A Intermediate Co., LLC?
The most common issue reported by consumers about W&A Intermediate Co., LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against W&A Intermediate Co., LLC?
You can file a complaint against W&A Intermediate Co., LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about W&A Intermediate Co., LLC?
Consumers in 53 states and territories have filed complaints about W&A Intermediate Co., LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for W&A Intermediate Co., LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (3,764 here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.