CFPB Consumer Complaint Profile
Webull Pay Holdings (Us) Inc
15 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 15
- Total complaints
- Below average
- 9
- Last 12 months
- 100%
- Timely response
- Top decile
- 11
- States affected
The verdict
15 CFPB complaints put Webull Pay Holdings (Us) Inc at #3232 out of 3,843 financial companies ranked by complaint volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #3232
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Money transfer, virt…
- most-complained product
- 11
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Webull Pay Holdings (Us) Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 5 |
| 2025 | 10 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Webull Pay Holdings (Us) Inc
Webull Pay Holdings (Us) Inc carries 15 complaints in the CFPB's database, 9 of them filed within the past 12 months. Consumers spanning 11 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Money transfer, virtual currency, or money service," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Other transaction problem" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Webull Pay Holdings (Us) Inc draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Webull Pay Holdings (Us) Inc have?
15 complaints have been filed against Webull Pay Holdings (Us) Inc with the CFPB overall - 9 of them in the past year.
Does Webull Pay Holdings (Us) Inc respond to complaints on time?
Webull Pay Holdings (Us) Inc's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for Webull Pay Holdings (Us) Inc?
The most complained-about product for Webull Pay Holdings (Us) Inc is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.
What is the most common complaint issue with Webull Pay Holdings (Us) Inc?
"Other transaction problem" is the single most frequently cited issue in complaints against Webull Pay Holdings (Us) Inc - see all issues and counts above.
How do I file a complaint against Webull Pay Holdings (Us) Inc?
You can file a complaint against Webull Pay Holdings (Us) Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Webull Pay Holdings (Us) Inc?
The CFPB has recorded complaints against Webull Pay Holdings (Us) Inc from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Money transfer, virtual currency, or money service
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Webull Pay Holdings (Us) Inc have?
15 complaints have been filed against Webull Pay Holdings (Us) Inc with the CFPB overall - 9 of them in the past year.
Does Webull Pay Holdings (Us) Inc respond to complaints on time?
Webull Pay Holdings (Us) Inc's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for Webull Pay Holdings (Us) Inc?
The most complained-about product for Webull Pay Holdings (Us) Inc is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.
What is the most common complaint issue with Webull Pay Holdings (Us) Inc?
"Other transaction problem" is the single most frequently cited issue in complaints against Webull Pay Holdings (Us) Inc - see all issues and counts above.
How do I file a complaint against Webull Pay Holdings (Us) Inc?
You can file a complaint against Webull Pay Holdings (Us) Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Webull Pay Holdings (Us) Inc?
The CFPB has recorded complaints against Webull Pay Holdings (Us) Inc from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.