CFPB Consumer Complaint Profile
West Realm Shires Services Inc.
25 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 25
- Total complaints
- Mid-range
- 0
- Last 12 months
- 52%
- Timely response
- Bottom decile
- 14
- States affected
The verdict
25 CFPB complaints put West Realm Shires Services Inc. at #2586 out of 3,843 financial companies ranked by complaint volume. It posts a 52% on-time response rate, the 3rd percentile among companies with 100+ complaints.
- #2586
- of 3,843 companies by volume
- 52%
- on time (3rd pctile)
- Money transfer, virt…
- most-complained product
- 14
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
West Realm Shires Services Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
52% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2022 to 2023 complete years
- Annual CFPB complaint volume moved from 18 in 2022 to 4 in 2023 (2022 → 2023).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 3 |
| 2022 | 18 |
| 2023 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for West Realm Shires Services Inc.
25 complaints against West Realm Shires Services Inc. appear in the CFPB record, including 0 from the trailing year. The 14 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Money transfer, virtual currency, or money service," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Fraud or scam" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, West Realm Shires Services Inc. posts a 52% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does West Realm Shires Services Inc. have?
West Realm Shires Services Inc. has 25 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does West Realm Shires Services Inc. respond to complaints on time?
West Realm Shires Services Inc.'s CFPB timely-response rate is 52%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for West Realm Shires Services Inc.?
Among all products tied to West Realm Shires Services Inc., "Money transfer, virtual currency, or money service" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with West Realm Shires Services Inc.?
Consumers most often cite "Fraud or scam" when complaining about West Realm Shires Services Inc.; the full issue list with counts is above.
How do I file a complaint against West Realm Shires Services Inc.?
You can file a complaint against West Realm Shires Services Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about West Realm Shires Services Inc.?
West Realm Shires Services Inc. has drawn CFPB complaints from 14 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Money transfer, virtual currency, or money service
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does West Realm Shires Services Inc. have?
West Realm Shires Services Inc. has 25 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does West Realm Shires Services Inc. respond to complaints on time?
West Realm Shires Services Inc.'s CFPB timely-response rate is 52%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for West Realm Shires Services Inc.?
Among all products tied to West Realm Shires Services Inc., "Money transfer, virtual currency, or money service" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with West Realm Shires Services Inc.?
Consumers most often cite "Fraud or scam" when complaining about West Realm Shires Services Inc.; the full issue list with counts is above.
How do I file a complaint against West Realm Shires Services Inc.?
You can file a complaint against West Realm Shires Services Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about West Realm Shires Services Inc.?
West Realm Shires Services Inc. has drawn CFPB complaints from 14 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.