CFPB Consumer Complaint Profile
Westgate Arbitration INC (Closed)
Behind the 11 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 11
- Total complaints
- Below average
- 0
- Last 12 months
- 90.9%
- Timely response
- Bottom quartile
- 6
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Westgate Arbitration INC (Closed) sits at #3589, with 11 complaints logged. On-time replies land at 90.9%, the 19th percentile for the 100+ complaint peer group.
- #3589
- of 3,843 companies by volume
- 90.9%
- on time (19th pctile)
- Debt collection
- most-complained product
- 6
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Westgate Arbitration INC (Closed) vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.9% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 9 |
| 2015 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Westgate Arbitration INC (Closed)
Westgate Arbitration INC (Closed) carries 11 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 6 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Taking/threatening an illegal action," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Westgate Arbitration INC (Closed) posts a 90.9% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 27.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Westgate Arbitration INC (Closed) have?
The CFPB has logged 11 complaints against Westgate Arbitration INC (Closed) to date, of which 0 came in over the last 12 months.
Does Westgate Arbitration INC (Closed) respond to complaints on time?
CFPB complaints against Westgate Arbitration INC (Closed) draw a 90.9% timely-response rate inside the expected window.
What product generates the most complaints for Westgate Arbitration INC (Closed)?
"Debt collection" draws more CFPB complaints against Westgate Arbitration INC (Closed) than any other product - see the full breakdown above.
What is the most common complaint issue with Westgate Arbitration INC (Closed)?
"Taking/threatening an illegal action" is the single most frequently cited issue in complaints against Westgate Arbitration INC (Closed) - see all issues and counts above.
How do I file a complaint against Westgate Arbitration INC (Closed)?
You can file a complaint against Westgate Arbitration INC (Closed) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Westgate Arbitration INC (Closed)?
Consumers in 6 states and territories have filed complaints about Westgate Arbitration INC (Closed) with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Westgate Arbitration INC (Closed): nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (27.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Westgate Arbitration INC (Closed) have?
The CFPB has logged 11 complaints against Westgate Arbitration INC (Closed) to date, of which 0 came in over the last 12 months.
Does Westgate Arbitration INC (Closed) respond to complaints on time?
CFPB complaints against Westgate Arbitration INC (Closed) draw a 90.9% timely-response rate inside the expected window.
What product generates the most complaints for Westgate Arbitration INC (Closed)?
"Debt collection" draws more CFPB complaints against Westgate Arbitration INC (Closed) than any other product - see the full breakdown above.
What is the most common complaint issue with Westgate Arbitration INC (Closed)?
"Taking/threatening an illegal action" is the single most frequently cited issue in complaints against Westgate Arbitration INC (Closed) - see all issues and counts above.
How do I file a complaint against Westgate Arbitration INC (Closed)?
You can file a complaint against Westgate Arbitration INC (Closed) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Westgate Arbitration INC (Closed)?
Consumers in 6 states and territories have filed complaints about Westgate Arbitration INC (Closed) with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.