CFPB Consumer Complaint Profile

Wilber and Associates, P.C.

246 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

246
Total complaints
Above average
60
Last 12 months
100%
Timely response
Top decile
39
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Wilber and Associates, P.C. sits at #795, with 246 complaints logged. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#795
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
39
states with complaints
C
PlainCredit Trust Score
59/100
Wilber and Associates, P.C. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate D 18.6%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.4%
Share of complaints closed with monetary or non-monetary relief

Wilber and Associates, P.C. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 22 in 2024 to 59 in 2025 (2024 → 2025).

See the full year-over-year release diff

Wilber and Associates, P.C. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 81
Debt collection - Auto debt 63
Debt collection - I do not know 45
Debt collection - Other (i.e. phone, health club, etc.) 29
Debt collection - Auto 20
Debt collection - Telecommunications debt 2
Debt or credit management - Debt settlement 2
Debt collection - Rental debt 1
Mortgage - Other mortgage 1
Consumer Loan - Installment loan 1

Top Issues

1.Attempts to collect debt not owed 55
2.Communication tactics 46
3.Took or threatened to take negative or legal action 37
4.False statements or representation 37
5.Cont'd attempts collect debt not owed 23
6.Written notification about debt 22
7.Disclosure verification of debt 12
8.Threatened to contact someone or share information improperly 8
9.Taking/threatening an illegal action 2
10.Loan servicing, payments, escrow account 1

Complaints by Year

Year Complaints
2013 3
2014 17
2015 12
2016 21
2017 15
2018 9
2019 8
2020 10
2021 21
2022 16
2023 26
2024 22
2025 59
2026year in progress 7

Complaints by State (Top 15)

California 40
Texas 23
Florida 18
Illinois 18
Ohio 11
Colorado 10
Georgia 9
Tennessee 9
Washington 9
Missouri 7
Virginia 7
North Carolina 6
New Jersey 6
New York 6
Arizona 6

Company Responses

Closed with explanation 245
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Wilber and Associates, P.C.

Wilber and Associates, P.C. carries 246 complaints in the CFPB's database, 60 of them filed within the past 12 months. Consumers spanning 39 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Wilber and Associates, P.C. draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 18.6% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0.4% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Wilber and Associates, P.C. have?

The CFPB has logged 246 complaints against Wilber and Associates, P.C. to date, of which 60 came in over the last 12 months.

Does Wilber and Associates, P.C. respond to complaints on time?

Wilber and Associates, P.C.'s CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.

What product generates the most complaints for Wilber and Associates, P.C.?

The most complained-about product for Wilber and Associates, P.C. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Wilber and Associates, P.C.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Wilber and Associates, P.C.; the full issue list with counts is above.

How do I file a complaint against Wilber and Associates, P.C.?

You can file a complaint against Wilber and Associates, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Wilber and Associates, P.C.?

The CFPB has recorded complaints against Wilber and Associates, P.C. from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Wilber and Associates, P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026