CFPB Consumer Complaint Profile

Wilber and Associates, P.C.

246 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

246
Total complaints
60
Last 12 months
100%
Timely response
39
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, Wilber and Associates, P.C. sits at #797, with 246 complaints logged. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.

#797
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
39
states with complaints
Wilber and Associates, P.C. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 81
Debt collection - Auto debt 63
Debt collection - I do not know 45
Debt collection - Other (i.e. phone, health club, etc.) 29
Debt collection - Auto 20
Debt collection - Telecommunications debt 2
Debt or credit management - Debt settlement 2
Debt collection - Rental debt 1
Mortgage - Other mortgage 1
Consumer Loan - Installment loan 1

Top Issues

1.Attempts to collect debt not owed 55
2.Communication tactics 46
3.Took or threatened to take negative or legal action 37
4.False statements or representation 37
5.Cont'd attempts collect debt not owed 23
6.Written notification about debt 22
7.Disclosure verification of debt 12
8.Threatened to contact someone or share information improperly 8
9.Taking/threatening an illegal action 2
10.Loan servicing, payments, escrow account 1

Complaints by Year

Year Complaints
2013 3
2014 17
2015 12
2016 21
2017 15
2018 9
2019 8
2020 10
2021 21
2022 16
2023 26
2024 22
2025 59
2026 7

Complaints by State (Top 15)

California 40
Texas 23
Florida 18
Illinois 18
Ohio 11
Colorado 10
Georgia 9
Tennessee 9
Washington 9
Missouri 7
Virginia 7
North Carolina 6
New Jersey 6
New York 6
Arizona 6

Company Responses

Closed with explanation 245
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Wilber and Associates, P.C.

Wilber and Associates, P.C. carries 246 complaints in the CFPB's database, 60 of them filed within the past 12 months. Consumers spanning 39 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

100% of CFPB-forwarded complaints against Wilber and Associates, P.C. get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 18.6% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 0.4% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Wilber and Associates, P.C. have?

The CFPB has logged 246 complaints against Wilber and Associates, P.C. to date, of which 60 came in over the last 12 months.

Does Wilber and Associates, P.C. respond to complaints on time?

Wilber and Associates, P.C.'s CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.

What product generates the most complaints for Wilber and Associates, P.C.?

The most complained-about product for Wilber and Associates, P.C. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Wilber and Associates, P.C.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Wilber and Associates, P.C.; the full issue list with counts is above.

How do I file a complaint against Wilber and Associates, P.C.?

You can file a complaint against Wilber and Associates, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Wilber and Associates, P.C.?

The CFPB has recorded complaints against Wilber and Associates, P.C. from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.