CFPB Consumer Complaint Profile
WorldRemit Corp.
Consumers have filed 253 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 253
- Total complaints
- Above average
- 27
- Last 12 months
- 92.1%
- Timely response
- Bottom quartile
- 39
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, WorldRemit Corp. sits at #781, with 253 complaints logged. On-time replies land at 92.1%, the 21st percentile for the 100+ complaint peer group.
- #781
- of 3,843 companies by volume
- 92.1%
- on time (21st pctile)
- Money transfer, virt…
- most-complained product
- 39
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
WorldRemit Corp. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.1% Among the lowest higher than 21% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 44 in 2024 to 25 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 10 |
| 2019 | 14 |
| 2020 | 32 |
| 2021 | 43 |
| 2022 | 28 |
| 2023 | 52 |
| 2024 | 44 |
| 2025 | 25 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for WorldRemit Corp.
WorldRemit Corp. carries 253 complaints in the CFPB's database, 27 of them filed within the past 12 months. Consumers spanning 39 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Money transfer, virtual currency, or money service," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Other transaction problem" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against WorldRemit Corp. draw a 92.1% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 13.8% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does WorldRemit Corp. have?
253 complaints have been filed against WorldRemit Corp. with the CFPB overall - 27 of them in the past year.
Does WorldRemit Corp. respond to complaints on time?
CFPB complaints against WorldRemit Corp. draw a 92.1% timely-response rate inside the expected window.
What product generates the most complaints for WorldRemit Corp.?
The most complained-about product for WorldRemit Corp. is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.
What is the most common complaint issue with WorldRemit Corp.?
Consumers most often cite "Other transaction problem" when complaining about WorldRemit Corp.; the full issue list with counts is above.
How do I file a complaint against WorldRemit Corp.?
You can file a complaint against WorldRemit Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about WorldRemit Corp.?
Consumers in 39 states and territories have filed complaints about WorldRemit Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Money transfer, virtual currency, or money service
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does WorldRemit Corp. have?
253 complaints have been filed against WorldRemit Corp. with the CFPB overall - 27 of them in the past year.
Does WorldRemit Corp. respond to complaints on time?
CFPB complaints against WorldRemit Corp. draw a 92.1% timely-response rate inside the expected window.
What product generates the most complaints for WorldRemit Corp.?
The most complained-about product for WorldRemit Corp. is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.
What is the most common complaint issue with WorldRemit Corp.?
Consumers most often cite "Other transaction problem" when complaining about WorldRemit Corp.; the full issue list with counts is above.
How do I file a complaint against WorldRemit Corp.?
You can file a complaint against WorldRemit Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about WorldRemit Corp.?
Consumers in 39 states and territories have filed complaints about WorldRemit Corp. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.