CFPB Consumer Complaint Profile

Zealandia Holding Company, Inc.

Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

10
Total complaints
Below average
1
Last 12 months
80%
Timely response
Bottom decile
8
States affected

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The verdict

10 CFPB complaints put Zealandia Holding Company, Inc. at #3715 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 80%, the 9th percentile among companies with 100+ complaints.

#3715
of 3,843 companies by volume
80%
on time (9th pctile)
Debt collection
most-complained product
8
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B-
PlainCredit Trust Score
67/100
Zealandia Holding Company, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 80.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 40.0%
Share of complaints closed with monetary or non-monetary relief

Zealandia Holding Company, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

80% Among the lowest higher than 9% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Zealandia Holding Company, Inc. timely response rate 80.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other (i.e. phone, health club, etc.) 3
Debt collection - I do not know 2
Debt collection - Other debt 2
Debt collection - Mortgage 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Cont'd attempts collect debt not owed 6
2.Incorrect information on your report 2
3.False statements or representation 1
4.Attempts to collect debt not owed 1

Complaints by Year

Year Complaints
2016 4
2017 2
2018 2
2020 1
2026year in progress 1

Complaints by State (Top 15)

Georgia 2
Florida 2
California 1
Virginia 1
Indiana 1
Louisiana 1
Michigan 1
North Carolina 1

Company Responses

Closed with explanation 5
Closed with non-monetary relief 4
Untimely response 1

What the CFPB Complaint Record Shows for Zealandia Holding Company, Inc.

10 complaints against Zealandia Holding Company, Inc. appear in the CFPB record, including 1 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Zealandia Holding Company, Inc. posts a 80% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 40%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Zealandia Holding Company, Inc. have?

The CFPB has logged 10 complaints against Zealandia Holding Company, Inc. to date, of which 1 came in over the last 12 months.

Does Zealandia Holding Company, Inc. respond to complaints on time?

CFPB complaints against Zealandia Holding Company, Inc. draw a 80% timely-response rate inside the expected window.

What product generates the most complaints for Zealandia Holding Company, Inc.?

"Debt collection" draws more CFPB complaints against Zealandia Holding Company, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Zealandia Holding Company, Inc.?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Zealandia Holding Company, Inc.; the full issue list with counts is above.

How do I file a complaint against Zealandia Holding Company, Inc.?

You can file a complaint against Zealandia Holding Company, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Zealandia Holding Company, Inc.?

Consumers in 8 states and territories have filed complaints about Zealandia Holding Company, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Zealandia Holding Company, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Zealandia Holding Company, Inc. have?

The CFPB has logged 10 complaints against Zealandia Holding Company, Inc. to date, of which 1 came in over the last 12 months.

Does Zealandia Holding Company, Inc. respond to complaints on time?

CFPB complaints against Zealandia Holding Company, Inc. draw a 80% timely-response rate inside the expected window.

What product generates the most complaints for Zealandia Holding Company, Inc.?

"Debt collection" draws more CFPB complaints against Zealandia Holding Company, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Zealandia Holding Company, Inc.?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Zealandia Holding Company, Inc.; the full issue list with counts is above.

How do I file a complaint against Zealandia Holding Company, Inc.?

You can file a complaint against Zealandia Holding Company, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Zealandia Holding Company, Inc.?

Consumers in 8 states and territories have filed complaints about Zealandia Holding Company, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Zealandia Holding Company, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.