CFPB Consumer Complaint Profile
Zendable, Inc.
Behind the 27 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 21
- Last 12 months
- 100%
- Timely response
- Top decile
- 12
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Zendable, Inc. sits at #2473, with 27 complaints logged. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #2473
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Credit card
- most-complained product
- 12
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Zendable, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 1 in 2024 to 16 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 16 |
| 2026year in progress | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Zendable, Inc.
27 complaints against Zendable, Inc. appear in the CFPB record, including 21 from the trailing year. The 12 states and territories represented put this footprint in geographically concentrated territory. "Credit card" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Zendable, Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 14.8% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Zendable, Inc. have?
27 complaints have been filed against Zendable, Inc. with the CFPB overall - 21 of them in the past year.
Does Zendable, Inc. respond to complaints on time?
CFPB complaints against Zendable, Inc. draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Zendable, Inc.?
Among all products tied to Zendable, Inc., "Credit card" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Zendable, Inc.?
"Improper use of your report" is the single most frequently cited issue in complaints against Zendable, Inc. - see all issues and counts above.
How do I file a complaint against Zendable, Inc.?
You can file a complaint against Zendable, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Zendable, Inc.?
Zendable, Inc. has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Credit card
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Zendable, Inc. have?
27 complaints have been filed against Zendable, Inc. with the CFPB overall - 21 of them in the past year.
Does Zendable, Inc. respond to complaints on time?
CFPB complaints against Zendable, Inc. draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Zendable, Inc.?
Among all products tied to Zendable, Inc., "Credit card" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Zendable, Inc.?
"Improper use of your report" is the single most frequently cited issue in complaints against Zendable, Inc. - see all issues and counts above.
How do I file a complaint against Zendable, Inc.?
You can file a complaint against Zendable, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Zendable, Inc.?
Zendable, Inc. has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.