American Profit Recovery, Inc., Marlborough, MA Branch
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 16 |
| 2015 | 9 |
| 2016 | 4 |
| 2017 | 3 |
| 2018 | 10 |
| 2019 | 12 |
| 2020 | 26 |
| 2021 | 29 |
| 2022 | 29 |
| 2023 | 47 |
| 2024 | 95 |
| 2025 | 115 |
| 2026 | 32 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for American Profit Recovery, Inc., Marlborough, MA Branch
352 debt-collection complaints against American Profit Recovery, Inc., Marlborough, MA Branch appear in the CFPB record - 82.1% of the 429 complaints filed about this entity. The 43 states and territories represented make this a nationwide operation by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
97.9% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That clears the industry benchmark, a sign the intake process is functioning on schedule. Among resolved cases, 0.9% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 3.2% of resolved cases, indicating how frequently the initial fix fell short.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does American Profit Recovery, Inc., Marlborough, MA Branch have?
352 debt-collection complaints against American Profit Recovery, Inc., Marlborough, MA Branch appear in the CFPB record - 82.1% of the company's total complaint volume.
Does American Profit Recovery, Inc., Marlborough, MA Branch respond to complaints on time?
97.9% of the CFPB complaints against American Profit Recovery, Inc., Marlborough, MA Branch get a response within the expected window. That is a strong response record by CFPB standards.
Does American Profit Recovery, Inc., Marlborough, MA Branch provide relief to consumers?
Of resolved complaints against American Profit Recovery, Inc., Marlborough, MA Branch, 0.9% ended with consumer relief of some kind.
What type of debt does American Profit Recovery, Inc., Marlborough, MA Branch primarily collect?
Based on CFPB complaint records, American Profit Recovery, Inc., Marlborough, MA Branch's primary debt type is "Other debt"; the complete breakdown is shown above.
What rights do I have against American Profit Recovery, Inc., Marlborough, MA Branch?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is American Profit Recovery, Inc., Marlborough, MA Branch active?
American Profit Recovery, Inc., Marlborough, MA Branch has received consumer complaints from 43 states and territories, based on CFPB data.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.