ROC Asset Solutions, LLC
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Payday loan
CFPB collection forwarding receipt
Forwarded record DC-ROC-ASSET-SOLUTION ROC Asset Solutions, LLC
94 DC complaints · rank #617/656 · 24.3% timely
- DC 94
- RANK #617/656
- TIMELY 24.3%
- RELIEF 0%
- DISPUTE 2.7%
- STATES 30
- ISSUE Communication tactics
- RESP Closed with explanation
- PHOTO Consolidated Recovery Group…
Volume peers
Photo peer: Consolidated Recovery Group, LLC (94)
ROC Asset Solutions, LLC's 94 debt-collection complaints sit next to Consolidated Recovery Group, LLC (94) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for ROC Asset Solutions, LLC →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 21 |
| 2016 | 41 |
| 2017 | 36 |
| 2018 | 5 |
| 2019 | 1 |
| 2020 | 3 |
| 2021 | 1 |
| 2024 | 3 |
Complaints by State (Top 15)
What the CFPB Record Shows for ROC Asset Solutions, LLC
PlainCredit places ROC Asset Solutions, LLC at #617 of 656 debt collectors by CFPB debt-collection complaint volume (6th percentile), matching the Collectors directory ranking. ROC Asset Solutions, LLC has 94 debt-collection complaints on file with the CFPB, which represents 84.7% of the 111 total complaints the Bureau has received about this entity. Reports have originated from consumers in 30 states and territories, making this a multi-state collection operation as measured by complaint volume. "Payday loan" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Communication tactics," a reasonable starting point for understanding recurring friction with this collector.
The company's timely response rate is 24.3%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly - persistently late responses are among the strongest predictors of CFPB supervisory attention toward debt collectors. 0% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. In 2.7% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for ROC Asset Solutions, LLC → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for ROC Asset Solutions, LLC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (94 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (2.7% here).
Frequently asked questions
How many CFPB debt-collection complaints does ROC Asset Solutions, LLC have?
94 debt-collection complaints name ROC Asset Solutions, LLC in this CFPB extract - corpus rank #617/656.
Does ROC Asset Solutions, LLC respond to CFPB complaints on time?
ROC Asset Solutions, LLC's timely response rate on CFPB complaints is 24.3%.
What issue do consumers cite most about ROC Asset Solutions, LLC?
The most-cited issue in complaints about ROC Asset Solutions, LLC is "Communication tactics."
How should I read ROC Asset Solutions, LLC's CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.