APEX Asset Management, LLC

What the CFPB Record Shows for APEX Asset Management, LLC

PlainCredit places APEX Asset Management, LLC at #433 of 656 debt collectors by CFPB debt-collection complaint volume (34th percentile), matching the Collectors directory ranking. APEX Asset Management, LLC has 177 debt-collection complaints on file with the CFPB, which represents 88.5% of the 200 total complaints the Bureau has received about this entity. Reports have originated from consumers in 12 states and territories, making this a geographically focused collection operation as measured by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.

The company's timely response rate is 56%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is materially below the 95% benchmark, persistently late responses are among the strongest predictors of CFPB supervisory action against debt collectors. Of resolved cases, 0% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 18.5% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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