Capio Partners, LLC
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 14 |
| 2014 | 55 |
| 2015 | 64 |
| 2016 | 78 |
| 2017 | 128 |
| 2018 | 145 |
| 2019 | 215 |
| 2020 | 257 |
| 2021 | 306 |
| 2022 | 292 |
| 2023 | 425 |
| 2024 | 360 |
| 2025 | 718 |
| 2026 | 228 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Capio Partners, LLC
Capio Partners, LLC has 2,724 debt-collection complaints on file with the CFPB, which represents 82.9% of the 3,285 total complaints the Bureau has received about this entity. Reports have originated from consumers in 53 states and territories, making this a nationwide collection operation as measured by complaint volume. The most common debt type behind these complaints is "Medical debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
Within the Bureau's 15-day response window, this company answers 99.2% of forwarded complaints. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Of resolved cases, 99.6% closed with monetary or non-monetary relief to the consumer, which is a relatively high relief ratio for the debt-collection segment. The response was formally disputed in 5.5% of resolved cases, indicating how frequently the initial fix fell short.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Capio Partners, LLC have?
Capio Partners, LLC has 2,724 debt collection complaints filed with the CFPB, representing 82.9% of all complaints against this company.
Does Capio Partners, LLC respond to complaints on time?
Capio Partners, LLC's CFPB timely-response rate is 99.2%. This is considered excellent.
Does Capio Partners, LLC provide relief to consumers?
Capio Partners, LLC closed 99.6% of resolved complaints with some form of consumer relief, monetary or non-monetary. This is a relatively high relief rate.
What type of debt does Capio Partners, LLC primarily collect?
"Medical debt" is the debt type Capio Partners, LLC is most associated with in CFPB complaint data - see the full breakdown above.
What rights do I have against Capio Partners, LLC?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Capio Partners, LLC active?
Consumers in 53 states and territories have filed CFPB complaints against Capio Partners, LLC.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.