Credit Counsel, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-CREDIT-COUNSEL-INC Credit Counsel, Inc.
99 DC complaints · rank #603/656 · 95.5% timely
- DC 99
- RANK #603/656
- TIMELY 95.5%
- RELIEF 0%
- DISPUTE 0%
- STATES 21
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO FlexShopper, Inc
Volume peers
Photo peer: FlexShopper, Inc (100)
Credit Counsel, Inc.'s 99 debt-collection complaints sit next to FlexShopper, Inc (100) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Credit Counsel, Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 7 |
| 2017 | 12 |
| 2018 | 12 |
| 2019 | 8 |
| 2020 | 10 |
| 2021 | 6 |
| 2022 | 10 |
| 2023 | 9 |
| 2024 | 9 |
| 2025 | 22 |
| 2026 | 7 |
Complaints by State (Top 15)
What the CFPB Record Shows for Credit Counsel, Inc.
PlainCredit places Credit Counsel, Inc. at #603 of 656 debt collectors by CFPB debt-collection complaint volume (8th percentile), matching the Collectors directory ranking. Credit Counsel, Inc. has 99 debt-collection complaints on file with the CFPB, which represents 88.4% of the 112 total complaints the Bureau has received about this entity. Reports have originated from consumers in 21 states and territories, making this a multi-state collection operation as measured by complaint volume. Consumers most frequently describe "Medical debt" as the debt type behind their complaint about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
The company's timely response rate is 95.5%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. 0% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 0% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Credit Counsel, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Counsel, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (99 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (0% here).
Frequently asked questions
How many CFPB debt-collection complaints does Credit Counsel, Inc. have?
99 debt-collection complaints name Credit Counsel, Inc. in this CFPB extract - corpus rank #603/656.
Does Credit Counsel, Inc. respond to CFPB complaints on time?
CFPB complaints against Credit Counsel, Inc. show a 95.5% timely-response rate.
What issue do consumers cite most about Credit Counsel, Inc.?
Consumers most often name "Attempts to collect debt not owed" when complaining about Credit Counsel, Inc..
How should I read Credit Counsel, Inc.'s CFPB complaint record?
Credit Counsel, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.