Focus Holding Company
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other (i.e. phone, health club, etc.)
CFPB collection forwarding receipt
Forwarded record DC-FOCUS-HOLDING-COMP Focus Holding Company
511 DC complaints · rank #176/656 · 85.1% timely
- DC 511
- RANK #176/656
- TIMELY 85.1%
- RELIEF 0%
- DISPUTE 9.6%
- STATES 45
- ISSUE Cont'd attempts collect deb…
- RESP Closed with explanation
- PHOTO Nationwide Recovery Systems…
Volume peers
Photo peer: Nationwide Recovery Systems, Ltd (509)
Focus Holding Company's 511 debt-collection complaints sit next to Nationwide Recovery Systems, Ltd (509) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Focus Holding Company →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 17 |
| 2014 | 80 |
| 2015 | 237 |
| 2016 | 80 |
| 2017 | 80 |
| 2018 | 28 |
| 2019 | 9 |
Complaints by State (Top 15)
What the CFPB Record Shows for Focus Holding Company
Focus Holding Company sits at #176 of 656 debt collectors in this extract by debt-collection complaint volume (73rd percentile), the same ordering shown on /collectors. Focus Holding Company has 511 debt-collection complaints on file with the CFPB, which represents 96.2% of the 531 total complaints the Bureau has received about this entity. Reports have originated from consumers in 45 states and territories, making this a nationwide collection operation as measured by complaint volume. Consumers most frequently describe "Other (i.e. phone, health club, etc.)" as the debt type behind their complaint about this collector. The single most-cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
Within the Bureau's 15-day response window, this company answers 85.1% of forwarded complaints. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 9.6% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Focus Holding Company → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Focus Holding Company: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (511 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (9.6% here).
Frequently asked questions
How many CFPB debt-collection complaints does Focus Holding Company have?
The CFPB extract lists 511 debt-collection complaints against Focus Holding Company (#176 of 656 collectors by volume).
Does Focus Holding Company respond to CFPB complaints on time?
The timely-response rate for Focus Holding Company in this extract is 85.1%.
What issue do consumers cite most about Focus Holding Company?
Consumers most often name "Cont'd attempts collect debt not owed" when complaining about Focus Holding Company.
How should I read Focus Holding Company's CFPB complaint record?
Focus Holding Company's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.