GLA Collection Company, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-GLA-COLLECTION-COM GLA Collection Company, Inc.
835 DC complaints · rank #120/656 · 99.4% timely
- DC 835
- RANK #120/656
- TIMELY 99.4%
- RELIEF 0.6%
- DISPUTE 28%
- STATES 33
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO R.M. Galicia, Inc.
Volume peers
Photo peer: R.M. Galicia, Inc. (845)
GLA Collection Company, Inc.'s 835 debt-collection complaints sit next to R.M. Galicia, Inc. (845) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for GLA Collection Company, Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 8 |
| 2014 | 37 |
| 2015 | 45 |
| 2016 | 55 |
| 2017 | 95 |
| 2018 | 54 |
| 2019 | 70 |
| 2020 | 76 |
| 2021 | 92 |
| 2022 | 76 |
| 2023 | 59 |
| 2024 | 86 |
| 2025 | 180 |
| 2026 | 31 |
Complaints by State (Top 15)
What the CFPB Record Shows for GLA Collection Company, Inc.
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, GLA Collection Company, Inc. ranks #120 of 656 debt collectors by debt-collection complaint volume (82nd percentile), using the same dc_complaints sort as the Collectors directory. GLA Collection Company, Inc. has 835 debt-collection complaints on file with the CFPB, which represents 86.6% of the 964 total complaints the Bureau has received about this entity. Reports have originated from consumers in 33 states and territories, making this a multi-state collection operation as measured by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
Within the Bureau's 15-day response window, this company answers 99.4% of forwarded complaints. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Among resolved cases, 0.6% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 28% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for GLA Collection Company, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for GLA Collection Company, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (835 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (28% here).
Frequently asked questions
How many CFPB debt-collection complaints does GLA Collection Company, Inc. have?
835 debt-collection complaints name GLA Collection Company, Inc. in this CFPB extract - corpus rank #120/656.
Does GLA Collection Company, Inc. respond to CFPB complaints on time?
GLA Collection Company, Inc.'s timely response rate on CFPB complaints is 99.4%.
What issue do consumers cite most about GLA Collection Company, Inc.?
The most-cited issue in complaints about GLA Collection Company, Inc. is "Attempts to collect debt not owed."
How should I read GLA Collection Company, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.