2026 data Public-data reference. official source

Iqor Us Inc

Sourced from the CFPB Consumer Complaint Database.

Debt Collector, CFPB Complaint Profile Specializes in: Other (i.e. phone, health club, etc.)

1,725
Debt Collection Complaints
90.8%
of All Complaints
99.8%
Timely Response
70.1%
Closed with Relief

Debt Collection Complaint Breakdown

I do not know 651
Other (i.e. phone, health club, etc.) 367
Credit card 154
Other debt 127
Federal student loan 113
Credit card debt 83
Non-federal student loan 72
Private student loan debt 51
Federal student loan debt 34
Medical 28
Telecommunications debt 23
Auto 7
Rental debt 5
Payday loan debt 4
Payday loan 3
Medical debt 2
Mortgage 1

Top Complaint Issues

1.Cont'd attempts collect debt not owed 579
2.Communication tactics 473
3.Attempts to collect debt not owed 195
4.Disclosure verification of debt 133
5.False statements or representation 119
6.Written notification about debt 81
7.Improper contact or sharing of info 73
8.Dealing with my lender or servicer 46
9.Dealing with your lender or servicer 31
10.Taking/threatening an illegal action 27

Company Responses

Closed with non-monetary relief 1,326
Closed with explanation 567
Closed with monetary relief 5
Closed 1
Consumers who disputed the response 10.7%
Credit utilization context for debt-collection consumers

Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-50 to -70)75-100Maxed (-70 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Year

Year Complaints
2013 224
2014 473
2015 369
2016 180
2017 151
2018 131
2019 70
2020 48
2021 40
2022 35
2023 40
2024 65
2025 54
2026 19

Complaints by State (Top 15)

California 212
Texas 165
Florida 156
New York 148
Georgia 85
New Jersey 80
Pennsylvania 80
Michigan 64
Arizona 57
Illinois 57
Virginia 55
Ohio 48
North Carolina 47
Maryland 42
Colorado 37

Other Complaint Types

Student loan - Federal student loan servicing 47
Student loan - Non-federal student loan 38
Student loan - Private student loan 25
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 18
Credit reporting or other personal consumer reports - Credit reporting 16
Credit reporting 8
Your Rights with Debt Collectors

The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.

  • Request written verification of any debt within 30 days of first contact
  • Dispute a debt if you believe it is incorrect or does not belong to you
  • Demand the collector stop contacting you (in writing)
  • File a complaint with the CFPB at consumerfinance.gov/complaint

What the CFPB Record Shows for Iqor Us Inc

The CFPB has logged 1,725 debt-collection complaints against Iqor Us Inc, 90.8% of the 1,899 complaints filed against this entity overall. Consumers in 53 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. Consumers most frequently describe "Other (i.e. phone, health club, etc.)" as the debt type behind their complaint about this collector. The single most-cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

99.8% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. Of resolved cases, 70.1% closed with monetary or non-monetary relief to the consumer, which is a relatively high relief ratio for the debt-collection segment. Consumers formally disputed the company's response in 10.7% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.

How to read these numbers, and what to do if you're disputing a charge

Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Frequently Asked Questions

How many debt collection complaints does Iqor Us Inc have?

1,725 debt-collection complaints against Iqor Us Inc appear in the CFPB record - 90.8% of the company's total complaint volume.

Does Iqor Us Inc respond to complaints on time?

Iqor Us Inc has a 99.8% timely response rate. That puts it among the more responsive collectors in the CFPB dataset.

Does Iqor Us Inc provide relief to consumers?

70.1% of resolved complaints against Iqor Us Inc were closed with some form of consumer relief (monetary or non-monetary). This is a relatively high relief rate.

What type of debt does Iqor Us Inc primarily collect?

Iqor Us Inc primarily collects "Other (i.e. phone, health club, etc.)" based on CFPB complaint data. The full breakdown of debt types is shown above.

What rights do I have against Iqor Us Inc?

Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.

In how many states is Iqor Us Inc active?

Iqor Us Inc has received consumer complaints from 53 states and territories, based on CFPB data.

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.