2026 data Public-data reference. official source

Kinum, Inc., Indianapolis, IN Branch

Sourced from the CFPB Consumer Complaint Database.

Debt Collector, CFPB Complaint Profile Specializes in: Other debt

CFPB collection forwarding receipt

Forwarded record DC-KINUM-INC-INDIANAP Kinum, Inc., Indianapolis, IN Branch

398 DC complaints · rank #217/656 · 100% timely

  • DC 398
  • RANK #217/656
  • TIMELY 100%
  • RELIEF 0%
  • DISPUTE 22.7%
  • STATES 41
  • ISSUE Attempts to collect debt no…
  • RESP Closed with explanation
  • PHOTO Simon's Agency, Inc.

Photo peer: Simon's Agency, Inc. (397)

Simon's Agency, Inc.397California Business Bureau, …404Shepherd Outsourcing, LLC411Kinum, Inc., Indianapolis, I…398
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

Kinum, Inc., Indianapolis, IN Branch's 398 debt-collection complaints sit next to Simon's Agency, Inc. (397) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Kinum, Inc., Indianapolis,… →

Debt Collection Complaint Breakdown

I do not know 185
Other debt 119
Medical debt 50
Private student loan debt 11
Other (i.e. phone, health club, etc.) 9
Credit card debt 8
Medical 7
Auto debt 3
Rental debt 2
Auto 1
Telecommunications debt 1
Federal student loan debt 1
Payday loan debt 1

Top Complaint Issues

1.Attempts to collect debt not owed 159
2.Written notification about debt 70
3.Took or threatened to take negative or legal action 56
4.Incorrect information on your report 47
5.False statements or representation 47
6.Communication tactics 46
7.Improper use of your report 25
8.Problem with a company's investigation into an existing problem 14
9.Threatened to contact someone or share information improperly 9
10.Cont'd attempts collect debt not owed 4

Company Responses

Closed with explanation 496
Consumers who disputed the response 22.7%

Complaints by Year

Year Complaints
2014 2
2015 9
2016 10
2017 12
2018 18
2019 12
2020 21
2021 23
2022 40
2023 45
2024 94
2025 158
2026 52

Complaints by State (Top 15)

Texas 67
Michigan 58
Georgia 37
Indiana 33
New York 30
North Carolina 27
Florida 23
Virginia 19
Ohio 18
California 18
Maryland 16
Pennsylvania 16
New Jersey 14
Illinois 12
South Carolina 11

What the CFPB Record Shows for Kinum, Inc., Indianapolis, IN Branch

PlainCredit places Kinum, Inc., Indianapolis, IN Branch at #217 of 656 debt collectors by CFPB debt-collection complaint volume (67th percentile), matching the Collectors directory ranking. The CFPB has logged 398 debt-collection complaints against Kinum, Inc., Indianapolis, IN Branch, 80.2% of the 496 complaints filed against this entity overall. Consumers in 41 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. The most common debt type behind these complaints is "Other debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.

100% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. Consumers formally disputed the company's response in 22.7% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for Kinum, Inc., Indianapolis, IN Branch → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for Kinum, Inc., Indianapolis, IN Branch: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (398 here).

Frequently asked questions

How many CFPB debt-collection complaints does Kinum, Inc., Indianapolis, IN Branch have?

The CFPB extract lists 398 debt-collection complaints against Kinum, Inc., Indianapolis, IN Branch (#217 of 656 collectors by volume).

Does Kinum, Inc., Indianapolis, IN Branch respond to CFPB complaints on time?

Kinum, Inc., Indianapolis, IN Branch's timely response rate on CFPB complaints is 100%.

What issue do consumers cite most about Kinum, Inc., Indianapolis, IN Branch?

The most-cited issue in complaints about Kinum, Inc., Indianapolis, IN Branch is "Attempts to collect debt not owed."

How should I read Kinum, Inc., Indianapolis, IN Branch's CFPB complaint record?

Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.