Simon's Agency, Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-SIMON-S-AGENCY-INC Simon's Agency, Inc.
397 DC complaints · rank #218/656 · 90.4% timely
- DC 397
- RANK #218/656
- TIMELY 90.4%
- RELIEF 0%
- DISPUTE 37.3%
- STATES 28
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Kinum, Inc., Indianapolis,…
Volume peers
Photo peer: Kinum, Inc., Indianapolis, IN Branch (398)
Simon's Agency, Inc.'s 397 debt-collection complaints sit next to Kinum, Inc., Indianapolis, IN Branch (398) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Simon's Agency, Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 12 |
| 2016 | 48 |
| 2017 | 42 |
| 2018 | 62 |
| 2019 | 48 |
| 2020 | 65 |
| 2021 | 79 |
| 2022 | 33 |
| 2023 | 27 |
| 2024 | 22 |
| 2025 | 26 |
| 2026 | 5 |
Complaints by State (Top 15)
What the CFPB Record Shows for Simon's Agency, Inc.
PlainCredit places Simon's Agency, Inc. at #218 of 656 debt collectors by CFPB debt-collection complaint volume (67th percentile), matching the Collectors directory ranking. 397 debt-collection complaints against Simon's Agency, Inc. appear in the CFPB record - 84.6% of the 469 complaints filed about this entity. The 28 states and territories represented make this a multi-state operation by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
The company's timely response rate is 90.4%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Of resolved cases, 0% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. The response was formally disputed in 37.3% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Simon's Agency, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Simon's Agency, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (397 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (37.3% here).
Frequently asked questions
How many CFPB debt-collection complaints does Simon's Agency, Inc. have?
The CFPB extract lists 397 debt-collection complaints against Simon's Agency, Inc. (#218 of 656 collectors by volume).
Does Simon's Agency, Inc. respond to CFPB complaints on time?
Simon's Agency, Inc.'s timely response rate on CFPB complaints is 90.4%.
What issue do consumers cite most about Simon's Agency, Inc.?
"Attempts to collect debt not owed" is the leading issue tag on Simon's Agency, Inc.'s CFPB complaint record.
How should I read Simon's Agency, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.