Retail Merchants Associates
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-RETAIL-MERCHANTS-A Retail Merchants Associates
132 DC complaints · rank #525/656 · 89.7% timely
- DC 132
- RANK #525/656
- TIMELY 89.7%
- RELIEF 0%
- DISPUTE 21.4%
- STATES 11
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO All State Credit Bureau, In…
Volume peers
Photo peer: All State Credit Bureau, Inc. (133)
Retail Merchants Associates's 132 debt-collection complaints sit next to All State Credit Bureau, Inc. (133) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Retail Merchants Associates →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 4 |
| 2015 | 4 |
| 2016 | 5 |
| 2017 | 8 |
| 2018 | 9 |
| 2019 | 9 |
| 2020 | 18 |
| 2021 | 8 |
| 2022 | 26 |
| 2023 | 32 |
| 2024 | 10 |
| 2025 | 28 |
| 2026 | 12 |
Complaints by State (Top 15)
What the CFPB Record Shows for Retail Merchants Associates
Retail Merchants Associates sits at #525 of 656 debt collectors in this extract by debt-collection complaint volume (20th percentile), the same ordering shown on /collectors. The CFPB has logged 132 debt-collection complaints against Retail Merchants Associates, 75.9% of the 174 complaints filed against this entity overall. Consumers in 11 states and territories have filed reports, putting this collection operation in geographically focused territory by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
Within the Bureau's 15-day response window, this company answers 89.7% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 21.4% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Retail Merchants Associates → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Retail Merchants Associates: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (132 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (21.4% here).
Frequently asked questions
How many CFPB debt-collection complaints does Retail Merchants Associates have?
132 debt-collection complaints name Retail Merchants Associates in this CFPB extract - corpus rank #525/656.
Does Retail Merchants Associates respond to CFPB complaints on time?
The timely-response rate for Retail Merchants Associates in this extract is 89.7%.
What issue do consumers cite most about Retail Merchants Associates?
The most-cited issue in complaints about Retail Merchants Associates is "Attempts to collect debt not owed."
How should I read Retail Merchants Associates's CFPB complaint record?
These figures summarize what consumers filed with the CFPB about Retail Merchants Associates. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.