CFPB Consumer Complaint Profile
A&D Mortgage LLC
Behind the 47 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 47
- Total complaints
- 16
- Last 12 months
- 100%
- Timely response
- 10
- States affected
The verdict
A&D Mortgage LLC ranks #1897 of 3,848 financial companies by CFPB complaint volume, with 47 complaints on record. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.
- #1897
- of 3,848 companies by volume
- 100%
- answered on time
- Mortgage
- most-complained product
- 10
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 6 |
| 2023 | 10 |
| 2024 | 11 |
| 2025 | 16 |
| 2026 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for A&D Mortgage LLC
A&D Mortgage LLC carries 47 complaints in the CFPB's database, 16 of them filed within the past 12 months. Consumers spanning 10 states and territories have weighed in, giving this a geographically concentrated footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, A&D Mortgage LLC answers 100% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, 12.8% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does A&D Mortgage LLC have?
The CFPB has logged 47 complaints against A&D Mortgage LLC to date, of which 16 came in over the last 12 months.
Does A&D Mortgage LLC respond to complaints on time?
A&D Mortgage LLC has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for A&D Mortgage LLC?
The most complained-about product for A&D Mortgage LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with A&D Mortgage LLC?
The most common issue reported by consumers about A&D Mortgage LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against A&D Mortgage LLC?
You can file a complaint against A&D Mortgage LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about A&D Mortgage LLC?
A&D Mortgage LLC has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~47)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.