CFPB Consumer Complaint Profile

AAS Debt Recovery, Inc.

Consumers have filed 59 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

59
Total complaints
17
Last 12 months
98.3%
Timely response
11
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, AAS Debt Recovery, Inc. sits at #1692, with 59 complaints logged. 98.3% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#1692
of 3,848 companies by volume
98.3%
answered on time
Debt collection
most-complained product
11
states with complaints
AAS Debt Recovery, Inc. timely response rate 98.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 22
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 10
Credit reporting or other personal consumer reports - Credit reporting 9
Debt collection - Other debt 4
Debt collection - Credit card debt 4
Debt collection - Other (i.e. phone, health club, etc.) 3
Debt collection - Auto debt 1
Credit reporting 1
Debt collection - Telecommunications debt 1
Checking or savings account - Checking account 1

Top Issues

1.Attempts to collect debt not owed 18
2.Incorrect information on your report 8
3.Written notification about debt 7
4.Problem with a credit reporting company's investigation into an existing problem 6
5.False statements or representation 5
6.Cont'd attempts collect debt not owed 3
7.Problem with a company's investigation into an existing problem 3
8.Improper use of your report 2
9.Took or threatened to take negative or legal action 2
10.Disclosure verification of debt 2

Complaints by Year

Year Complaints
2015 1
2016 1
2017 7
2018 5
2019 7
2020 1
2021 2
2022 5
2023 3
2024 4
2025 18
2026 5

Complaints by State (Top 15)

Pennsylvania 28
Ohio 9
Maryland 6
Alabama 4
North Carolina 3
Florida 3
Virginia 2
Georgia 1
Illinois 1
Texas 1
District of Columbia 1

Company Responses

Closed with explanation 59

What the CFPB Complaint Record Shows for AAS Debt Recovery, Inc.

The CFPB Consumer Complaint Database has logged 59 complaints against AAS Debt Recovery, Inc. overall, with 17 of those filed in the trailing 12 months. Reports have come from consumers in 11 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, AAS Debt Recovery, Inc. answers 98.3% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 50% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does AAS Debt Recovery, Inc. have?

AAS Debt Recovery, Inc. has 59 total consumer complaints filed with the CFPB, with 17 filed in the last 12 months.

Does AAS Debt Recovery, Inc. respond to complaints on time?

98.3% of the CFPB complaints against AAS Debt Recovery, Inc. get a response within the expected window. This is considered excellent.

What product generates the most complaints for AAS Debt Recovery, Inc.?

The most complained-about product for AAS Debt Recovery, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with AAS Debt Recovery, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against AAS Debt Recovery, Inc. - see all issues and counts above.

How do I file a complaint against AAS Debt Recovery, Inc.?

You can file a complaint against AAS Debt Recovery, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about AAS Debt Recovery, Inc.?

AAS Debt Recovery, Inc. has drawn CFPB complaints from 11 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.