CFPB Consumer Complaint Profile

Rent Recovery Solutions

Behind the 2,705 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

2,705
Total complaints
Among the highest
802
Last 12 months
81%
Timely response
Bottom decile
48
States affected

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The verdict

Rent Recovery Solutions ranks #168 of 3,843 financial companies by CFPB complaint volume, with 2,705 complaints on record. Its on-time response rate is 81%, the 10th percentile among companies with 100+ complaints.

#168
of 3,843 companies by volume
81%
on time (10th pctile)
Debt collection
most-complained product
48
states with complaints
F
PlainCredit Trust Score
19/100
Rent Recovery Solutions · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 81.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 46.9%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.1%
Share of complaints closed with monetary or non-monetary relief

Rent Recovery Solutions vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

81% Among the lowest higher than 10% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 502 in 2024 to 768 in 2025 (2024 → 2025).

See the full year-over-year release diff

Rent Recovery Solutions timely response rate 81.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Rental debt 699
Debt collection - I do not know 649
Debt collection - Other debt 512
Credit reporting or other personal consumer reports - Credit reporting 358
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 183
Debt collection - Other (i.e. phone, health club, etc.) 165
Debt collection - Mortgage debt 37
Credit reporting or other personal consumer reports - Other personal consumer report 28
Credit reporting 26
Debt collection - Credit card debt 20

Top Issues

1.Attempts to collect debt not owed 886
2.Written notification about debt 411
3.False statements or representation 332
4.Incorrect information on your report 280
5.Took or threatened to take negative or legal action 241
6.Improper use of your report 144
7.Cont'd attempts collect debt not owed 92
8.Problem with a company's investigation into an existing problem 90
9.Disclosure verification of debt 53
10.Communication tactics 47

Complaints by Year

Year Complaints
2013 9
2014 32
2015 43
2016 89
2017 92
2018 73
2019 49
2020 97
2021 185
2022 192
2023 353
2024 502
2025 768
2026year in progress 221

Complaints by State (Top 15)

Texas 821
Georgia 451
North Carolina 213
Florida 200
South Carolina 84
Alabama 75
Louisiana 75
California 59
Arizona 58
Missouri 53
Illinois 52
Tennessee 45
Michigan 39
New York 39
Oklahoma 37

Company Responses

Closed with explanation 2,266
Untimely response 437
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Rent Recovery Solutions

2,705 complaints against Rent Recovery Solutions appear in the CFPB record, including 802 from the trailing year. The 48 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Rent Recovery Solutions posts a 81% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 46.9% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0.1%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Rent Recovery Solutions have?

The CFPB has logged 2,705 complaints against Rent Recovery Solutions to date, of which 802 came in over the last 12 months.

Does Rent Recovery Solutions respond to complaints on time?

CFPB complaints against Rent Recovery Solutions draw a 81% timely-response rate inside the expected window.

What product generates the most complaints for Rent Recovery Solutions?

The most complained-about product for Rent Recovery Solutions is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Rent Recovery Solutions?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Rent Recovery Solutions - see all issues and counts above.

How do I file a complaint against Rent Recovery Solutions?

You can file a complaint against Rent Recovery Solutions directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rent Recovery Solutions?

The CFPB has recorded complaints against Rent Recovery Solutions from 48 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Rent Recovery Solutions: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026