CFPB Consumer Complaint Profile

Accelerated Creditors Services, Inc

What 20 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

20
Total complaints
1
Last 12 months
80%
Timely response
8
States affected

The verdict

Accelerated Creditors Services, Inc ranks #2864 of 3,848 financial companies by CFPB complaint volume, with 20 complaints on record. It answers 80% of complaints on time — below the 93% median for companies with 100+ complaints.

#2864
of 3,848 companies by volume
80%
answered on time
Debt collection
most-complained product
8
states with complaints
Accelerated Creditors Services, Inc timely response rate 80.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Medical debt 8
Debt collection — Medical 6
Debt collection — I do not know 2
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1
Payday loan 1
Vehicle loan or lease — Loan 1
Debt collection — Other (i.e. phone, health club, etc.) 1

Top Issues

1.Written notification about debt 3
2.Attempts to collect debt not owed 3
3.Cont'd attempts collect debt not owed 3
4.False statements or representation 2
5.Took or threatened to take negative or legal action 2
6.Incorrect information on your report 1
7.Can't contact lender 1
8.Communication tactics 1
9.Disclosure verification of debt 1
10.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2013 1
2014 4
2015 1
2017 5
2018 3
2019 3
2020 1
2024 1
2025 1

Complaints by State (Top 15)

Ohio 12
Georgia 2
Nevada 1
Washington 1
Florida 1
Illinois 1
Idaho 1
Indiana 1

Company Responses

Closed with explanation 17
Untimely response 3

What the CFPB Complaint Record Shows for Accelerated Creditors Services, Inc

The CFPB Consumer Complaint Database has logged 20 complaints against Accelerated Creditors Services, Inc overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Written notification about debt" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Accelerated Creditors Services, Inc's timely response rate stands at 80%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 37.5% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Accelerated Creditors Services, Inc have?

Accelerated Creditors Services, Inc has 20 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Accelerated Creditors Services, Inc respond to complaints on time?

Accelerated Creditors Services, Inc has a 80% timely response rate to CFPB complaints.

What product generates the most complaints for Accelerated Creditors Services, Inc?

The most complained-about product for Accelerated Creditors Services, Inc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Accelerated Creditors Services, Inc?

The most common issue reported by consumers about Accelerated Creditors Services, Inc is "Written notification about debt." All complaint issues are listed above with their counts.

How do I file a complaint against Accelerated Creditors Services, Inc?

You can file a complaint against Accelerated Creditors Services, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Accelerated Creditors Services, Inc?

Consumers in 8 states and territories have filed complaints about Accelerated Creditors Services, Inc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Related