CFPB Consumer Complaint Profile

Accelerated Creditors Services, Inc

Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

20
Total complaints
Mid-range
1
Last 12 months
80%
Timely response
Bottom decile
8
States affected

The verdict

By CFPB complaint volume, Accelerated Creditors Services, Inc is #2861 out of 3,843 financial companies. For answering complaints on time it stands at the 9th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
OH
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
15/100
Accelerated Creditors Services, Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 80.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 37.5%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Accelerated Creditors Services, Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

80% Among the lowest higher than 9% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Medical debt 8
Debt collection - Medical 6
Debt collection - I do not know 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Payday loan 1
Vehicle loan or lease - Loan 1
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Written notification about debt 3
2.Attempts to collect debt not owed 3
3.Cont'd attempts collect debt not owed 3
4.False statements or representation 2
5.Took or threatened to take negative or legal action 2
6.Incorrect information on your report 1
7.Can't contact lender 1
8.Communication tactics 1
9.Disclosure verification of debt 1
10.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2013 1
2014 4
2015 1
2017 5
2018 3
2019 3
2020 1
2024 1
2025 1

Complaints by State (Top 15)

Ohio 12
Georgia 2
Nevada 1
Washington 1
Florida 1
Illinois 1
Idaho 1
Indiana 1

Company Responses

Closed with explanation 17
Untimely response 3

What the CFPB Complaint Record Shows for Accelerated Creditors Services, Inc

In the CFPB record, Accelerated Creditors Services, Inc has a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Written notification about debt" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate sits below the 95% industry benchmark, a gap that tends to correlate with higher consumer dispute rates downstream. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Accelerated Creditors Services, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (37.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Accelerated Creditors Services, Inc have?

The CFPB has logged 20 complaints against Accelerated Creditors Services, Inc to date, of which 1 came in over the last 12 months.

Does Accelerated Creditors Services, Inc respond to complaints on time?

Accelerated Creditors Services, Inc has a 80% timely response rate to CFPB complaints.

What product generates the most complaints for Accelerated Creditors Services, Inc?

The most complained-about product for Accelerated Creditors Services, Inc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Accelerated Creditors Services, Inc?

"Written notification about debt" is the single most frequently cited issue in complaints against Accelerated Creditors Services, Inc - see all issues and counts above.

How do I file a complaint against Accelerated Creditors Services, Inc?

You can file a complaint against Accelerated Creditors Services, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Accelerated Creditors Services, Inc?

Consumers in 8 states and territories have filed complaints about Accelerated Creditors Services, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Accelerated Creditors Services, Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.