CFPB Consumer Complaint Profile
Account Control Technology, Inc.
413 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 413
- Total complaints
- Above average
- 0
- Last 12 months
- 99.5%
- Timely response
- Above median
- 47
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Account Control Technology, Inc. has accumulated 413 complaints, placing it #560 by volume. Its on-time response rate is 99.5%, the 72nd percentile among companies with 100+ complaints.
- #560
- of 3,843 companies by volume
- 99.5%
- on time (72nd pctile)
- Debt collection
- most-complained product
- 47
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Account Control Technology, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.5% Higher than most higher than 72% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 24 |
| 2014 | 46 |
| 2015 | 40 |
| 2016 | 54 |
| 2017 | 79 |
| 2018 | 55 |
| 2019 | 32 |
| 2020 | 20 |
| 2021 | 27 |
| 2022 | 31 |
| 2023 | 4 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Account Control Technology, Inc.
413 complaints against Account Control Technology, Inc. appear in the CFPB record, including 0 from the trailing year. The 47 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Account Control Technology, Inc. draw a 99.5% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 15.7% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 52.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Account Control Technology, Inc. have?
Account Control Technology, Inc. has 413 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Account Control Technology, Inc. respond to complaints on time?
CFPB complaints against Account Control Technology, Inc. draw a 99.5% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Account Control Technology, Inc.?
The most complained-about product for Account Control Technology, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Account Control Technology, Inc.?
The most common issue reported by consumers about Account Control Technology, Inc. is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against Account Control Technology, Inc.?
You can file a complaint against Account Control Technology, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Account Control Technology, Inc.?
The CFPB has recorded complaints against Account Control Technology, Inc. from 47 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Account Control Technology, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (15.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.