CFPB Consumer Complaint Profile

Account Managers, Inc.

Consumers have filed 72 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

72
Total complaints
15
Last 12 months
95.8%
Timely response
12
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Account Managers, Inc. has accumulated 72 complaints, placing it #1544 by volume. It answers 95.8% of complaints on time - above the 93% median for companies with 100+ complaints.

#1544
of 3,848 companies by volume
95.8%
answered on time
Debt collection
most-complained product
12
states with complaints
Account Managers, Inc. timely response rate 95.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 17
Debt collection - I do not know 13
Credit reporting or other personal consumer reports - Credit reporting 9
Debt collection - Medical debt 7
Debt collection - Medical 6
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 6
Debt collection - Rental debt 4
Debt collection - Auto debt 4
Debt collection - Other (i.e. phone, health club, etc.) 2
Debt collection - Auto 2

Top Issues

1.Attempts to collect debt not owed 21
2.False statements or representation 9
3.Written notification about debt 8
4.Incorrect information on your report 8
5.Improper use of your report 6
6.Took or threatened to take negative or legal action 6
7.Cont'd attempts collect debt not owed 4
8.Disclosure verification of debt 4
9.Communication tactics 2
10.Problem with a company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2015 1
2016 10
2017 2
2018 4
2019 6
2020 5
2021 2
2022 7
2023 7
2024 10
2025 17
2026 1

Complaints by State (Top 15)

Washington 55
Oregon 4
California 2
North Dakota 2
Florida 2
Ohio 1
Georgia 1
Idaho 1
District of Columbia 1
Virginia 1
Texas 1
Tennessee 1

Company Responses

Closed with explanation 70
Closed 2

What the CFPB Complaint Record Shows for Account Managers, Inc.

72 complaints against Account Managers, Inc. appear in the CFPB record, including 15 from the trailing year. The 12 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Account Managers, Inc. answers 95.8% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 25% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Account Managers, Inc. have?

Account Managers, Inc. has 72 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.

Does Account Managers, Inc. respond to complaints on time?

95.8% of the CFPB complaints against Account Managers, Inc. get a response within the expected window. This is considered excellent.

What product generates the most complaints for Account Managers, Inc.?

Among all products tied to Account Managers, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Account Managers, Inc.?

The most common issue reported by consumers about Account Managers, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Account Managers, Inc.?

You can file a complaint against Account Managers, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Account Managers, Inc.?

Account Managers, Inc. has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026