CFPB Consumer Complaint Profile
ACQ Holdings, LLC.
26 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 26
- Total complaints
- 1
- Last 12 months
- 96.2%
- Timely response
- 6
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, ACQ Holdings, LLC. sits at #2541, with 26 complaints logged. 96.2% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #2541
- of 3,848 companies by volume
- 96.2%
- answered on time
- Payday loan, title l…
- most-complained product
- 6
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 3 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 5 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 5 |
| 2024 | 3 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for ACQ Holdings, LLC.
26 complaints against ACQ Holdings, LLC. appear in the CFPB record, including 1 from the trailing year. The 6 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Payday loan, title loan, or personal loan," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
96.2% of CFPB-forwarded complaints against ACQ Holdings, LLC. get a reply inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 33.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does ACQ Holdings, LLC. have?
26 complaints have been filed against ACQ Holdings, LLC. with the CFPB overall - 1 of them in the past year.
Does ACQ Holdings, LLC. respond to complaints on time?
96.2% of the CFPB complaints against ACQ Holdings, LLC. get a response within the expected window. This is considered excellent.
What product generates the most complaints for ACQ Holdings, LLC.?
Among all products tied to ACQ Holdings, LLC., "Payday loan, title loan, or personal loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with ACQ Holdings, LLC.?
Consumers most often cite "Charged fees or interest you didn't expect" when complaining about ACQ Holdings, LLC.; the full issue list with counts is above.
How do I file a complaint against ACQ Holdings, LLC.?
You can file a complaint against ACQ Holdings, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about ACQ Holdings, LLC.?
ACQ Holdings, LLC. has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~26)
Also handles Payday loan, title loan, or personal loan
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.