CFPB Consumer Complaint Profile
ACQ Holdings, LLC.
26 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 26
- Total complaints
- Mid-range
- 1
- Last 12 months
- 96.2%
- Timely response
- Below median
- 6
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, ACQ Holdings, LLC. sits at #2538, with 26 complaints logged. On-time replies land at 96.2%, the 35th percentile for the 100+ complaint peer group.
- #2538
- of 3,843 companies by volume
- 96.2%
- on time (35th pctile)
- Payday loan, title l…
- most-complained product
- 6
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
ACQ Holdings, LLC. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.2% Around the middle higher than 35% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 3 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 5 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 5 |
| 2024 | 3 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for ACQ Holdings, LLC.
26 complaints against ACQ Holdings, LLC. appear in the CFPB record, including 1 from the trailing year. The 6 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Payday loan, title loan, or personal loan," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against ACQ Holdings, LLC. draw a 96.2% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 33.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does ACQ Holdings, LLC. have?
26 complaints have been filed against ACQ Holdings, LLC. with the CFPB overall - 1 of them in the past year.
Does ACQ Holdings, LLC. respond to complaints on time?
CFPB complaints against ACQ Holdings, LLC. draw a 96.2% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for ACQ Holdings, LLC.?
Among all products tied to ACQ Holdings, LLC., "Payday loan, title loan, or personal loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with ACQ Holdings, LLC.?
Consumers most often cite "Charged fees or interest you didn't expect" when complaining about ACQ Holdings, LLC.; the full issue list with counts is above.
How do I file a complaint against ACQ Holdings, LLC.?
You can file a complaint against ACQ Holdings, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about ACQ Holdings, LLC.?
ACQ Holdings, LLC. has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for ACQ Holdings, LLC.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.