CFPB Consumer Complaint Profile

Acquired Assets, Ltd.

Consumers have filed 31 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

31
Total complaints
3
Last 12 months
100%
Timely response
16
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Acquired Assets, Ltd. has accumulated 31 complaints, placing it #2307 by volume. 100% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#2307
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
16
states with complaints
Acquired Assets, Ltd. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 13
Debt collection - Other debt 8
Debt collection - Other (i.e. phone, health club, etc.) 5
Debt collection - Credit card 3
Bank account or service - Other bank product/service 1
Credit reporting 1

Top Issues

1.Cont'd attempts collect debt not owed 10
2.Attempts to collect debt not owed 7
3.Disclosure verification of debt 3
4.Took or threatened to take negative or legal action 3
5.Communication tactics 2
6.Improper contact or sharing of info 2
7.Written notification about debt 2
8.Deposits and withdrawals 1
9.Incorrect information on credit report 1

Complaints by Year

Year Complaints
2014 4
2015 6
2016 7
2017 4
2018 2
2019 1
2020 1
2022 1
2023 1
2024 1
2025 3

Complaints by State (Top 15)

California 5
Texas 4
Georgia 3
Colorado 3
Utah 2
Florida 2
Virginia 2
New Jersey 1
Maryland 1
New York 1
Connecticut 1
Illinois 1
Nevada 1
West Virginia 1
North Carolina 1

Company Responses

Closed with explanation 27
Closed 4

What the CFPB Complaint Record Shows for Acquired Assets, Ltd.

The CFPB Consumer Complaint Database has logged 31 complaints against Acquired Assets, Ltd. overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 16 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Acquired Assets, Ltd.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 44.4% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Acquired Assets, Ltd. have?

31 complaints have been filed against Acquired Assets, Ltd. with the CFPB overall - 3 of them in the past year.

Does Acquired Assets, Ltd. respond to complaints on time?

100% of the CFPB complaints against Acquired Assets, Ltd. get a response within the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for Acquired Assets, Ltd.?

The most complained-about product for Acquired Assets, Ltd. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Acquired Assets, Ltd.?

"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Acquired Assets, Ltd. - see all issues and counts above.

How do I file a complaint against Acquired Assets, Ltd.?

You can file a complaint against Acquired Assets, Ltd. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Acquired Assets, Ltd.?

Consumers in 16 states and territories have filed complaints about Acquired Assets, Ltd. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.