CFPB Consumer Complaint Profile
Acrisure Mortgage Partners, LLC
Behind the 58 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 58
- Total complaints
- 28
- Last 12 months
- 82.8%
- Timely response
- 14
- States affected
The verdict
Acrisure Mortgage Partners, LLC ranks #1699 of 3,848 financial companies by CFPB complaint volume, with 58 complaints on record. 82.8% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #1699
- of 3,848 companies by volume
- 82.8%
- answered on time
- Mortgage
- most-complained product
- 14
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 10 |
| 2024 | 16 |
| 2025 | 30 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Acrisure Mortgage Partners, LLC
Acrisure Mortgage Partners, LLC carries 58 complaints in the CFPB's database, 28 of them filed within the past 12 months. Consumers spanning 14 states and territories have weighed in, giving this a geographically concentrated footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Trouble during payment process" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
82.8% of CFPB-forwarded complaints against Acrisure Mortgage Partners, LLC get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Of complaints that were resolved, 1.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Acrisure Mortgage Partners, LLC have?
58 complaints have been filed against Acrisure Mortgage Partners, LLC with the CFPB overall - 28 of them in the past year.
Does Acrisure Mortgage Partners, LLC respond to complaints on time?
Acrisure Mortgage Partners, LLC has a 82.8% timely response rate to CFPB complaints.
What product generates the most complaints for Acrisure Mortgage Partners, LLC?
The most complained-about product for Acrisure Mortgage Partners, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Acrisure Mortgage Partners, LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against Acrisure Mortgage Partners, LLC - see all issues and counts above.
How do I file a complaint against Acrisure Mortgage Partners, LLC?
You can file a complaint against Acrisure Mortgage Partners, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Acrisure Mortgage Partners, LLC?
Consumers in 14 states and territories have filed complaints about Acrisure Mortgage Partners, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~58)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.