CFPB Consumer Complaint Profile

Admin Recovery, LLC

Behind the 226 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

226
Total complaints
Above average
30
Last 12 months
98.7%
Timely response
Above median
40
States affected

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The verdict

226 CFPB complaints put Admin Recovery, LLC at #842 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 98.7%, the 56th percentile for the 100+ complaint peer group.

#842
of 3,843 companies by volume
98.7%
on time (56th pctile)
Debt collection
most-complained product
40
states with complaints
C-
PlainCredit Trust Score
52/100
Admin Recovery, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 98.7%
Share of complaints answered within the CFPB response window
Dispute Rate F 20.5%
Share of responses the consumer disputed (lower is better)
Relief Rate D 0.9%
Share of complaints closed with monetary or non-monetary relief

Admin Recovery, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.7% Higher than most higher than 56% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 18 in 2024 to 31 in 2025 (2024 → 2025).

See the full year-over-year release diff

Admin Recovery, LLC timely response rate 98.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 86
Debt collection - I do not know 38
Debt collection - Payday loan 23
Debt collection - Credit card 21
Debt collection - Other (i.e. phone, health club, etc.) 19
Debt collection - Other debt 18
Consumer Loan - Installment loan 6
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 5
Credit reporting or other personal consumer reports - Credit reporting 4
Debt or credit management - Debt settlement 1

Top Issues

1.Communication tactics 69
2.Attempts to collect debt not owed 33
3.Improper contact or sharing of info 29
4.Threatened to contact someone or share information improperly 23
5.Cont'd attempts collect debt not owed 16
6.False statements or representation 13
7.Written notification about debt 9
8.Took or threatened to take negative or legal action 8
9.Incorrect information on your report 7
10.Problems when you are unable to pay 5

Complaints by Year

Year Complaints
2013 5
2014 25
2015 39
2016 13
2017 16
2018 14
2019 16
2020 5
2021 10
2022 11
2023 19
2024 18
2025 31
2026year in progress 4

Complaints by State (Top 15)

New York 27
Florida 26
Pennsylvania 20
Texas 16
Illinois 13
New Jersey 12
California 12
Virginia 10
Georgia 8
Massachusetts 7
Maryland 6
Connecticut 6
Wisconsin 5
Washington 5
Ohio 5

Company Responses

Closed with explanation 219
Closed 5
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Admin Recovery, LLC

Admin Recovery, LLC carries 226 complaints in the CFPB's database, 30 of them filed within the past 12 months. Consumers spanning 40 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Admin Recovery, LLC draw a 98.7% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 20.5% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.9% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Admin Recovery, LLC have?

Admin Recovery, LLC has 226 total consumer complaints filed with the CFPB, with 30 filed in the last 12 months.

Does Admin Recovery, LLC respond to complaints on time?

Admin Recovery, LLC's CFPB timely-response rate is 98.7%. That is a strong response record by CFPB standards.

What product generates the most complaints for Admin Recovery, LLC?

"Debt collection" draws more CFPB complaints against Admin Recovery, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Admin Recovery, LLC?

Consumers most often cite "Communication tactics" when complaining about Admin Recovery, LLC; the full issue list with counts is above.

How do I file a complaint against Admin Recovery, LLC?

You can file a complaint against Admin Recovery, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Admin Recovery, LLC?

Consumers in 40 states and territories have filed complaints about Admin Recovery, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Admin Recovery, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026