CFPB Consumer Complaint Profile

Admin Recovery, LLC

Behind the 226 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

226
Total complaints
30
Last 12 months
98.7%
Timely response
40
States affected

The verdict

226 CFPB complaints put Admin Recovery, LLC at #843 out of 3,848 financial companies ranked by complaint volume. 98.7% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#843
of 3,848 companies by volume
98.7%
answered on time
Debt collection
most-complained product
40
states with complaints
Admin Recovery, LLC timely response rate 98.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 86
Debt collection - I do not know 38
Debt collection - Payday loan 23
Debt collection - Credit card 21
Debt collection - Other (i.e. phone, health club, etc.) 19
Debt collection - Other debt 18
Consumer Loan - Installment loan 6
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 5
Credit reporting or other personal consumer reports - Credit reporting 4
Debt or credit management - Debt settlement 1

Top Issues

1.Communication tactics 69
2.Attempts to collect debt not owed 33
3.Improper contact or sharing of info 29
4.Threatened to contact someone or share information improperly 23
5.Cont'd attempts collect debt not owed 16
6.False statements or representation 13
7.Written notification about debt 9
8.Took or threatened to take negative or legal action 8
9.Incorrect information on your report 7
10.Problems when you are unable to pay 5

Complaints by Year

Year Complaints
2013 5
2014 25
2015 39
2016 13
2017 16
2018 14
2019 16
2020 5
2021 10
2022 11
2023 19
2024 18
2025 31
2026 4

Complaints by State (Top 15)

New York 27
Florida 26
Pennsylvania 20
Texas 16
Illinois 13
New Jersey 12
California 12
Virginia 10
Georgia 8
Massachusetts 7
Maryland 6
Connecticut 6
Wisconsin 5
Washington 5
Ohio 5

Company Responses

Closed with explanation 219
Closed 5
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Admin Recovery, LLC

Admin Recovery, LLC carries 226 complaints in the CFPB's database, 30 of them filed within the past 12 months. Consumers spanning 40 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.

98.7% of CFPB-forwarded complaints against Admin Recovery, LLC get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 20.5% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 0.9% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Admin Recovery, LLC have?

Admin Recovery, LLC has 226 total consumer complaints filed with the CFPB, with 30 filed in the last 12 months.

Does Admin Recovery, LLC respond to complaints on time?

Admin Recovery, LLC's CFPB timely-response rate is 98.7%. That is a strong response record by CFPB standards.

What product generates the most complaints for Admin Recovery, LLC?

"Debt collection" draws more CFPB complaints against Admin Recovery, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Admin Recovery, LLC?

Consumers most often cite "Communication tactics" when complaining about Admin Recovery, LLC; the full issue list with counts is above.

How do I file a complaint against Admin Recovery, LLC?

You can file a complaint against Admin Recovery, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Admin Recovery, LLC?

Consumers in 40 states and territories have filed complaints about Admin Recovery, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.