CFPB Consumer Complaint Profile
Helvey & Associates, Inc., Warsaw, IN Branch
Consumers have filed 1,035 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 1,035
- Total complaints
- 301
- Last 12 months
- 99.4%
- Timely response
- 39
- States affected
The verdict
Helvey & Associates, Inc., Warsaw, IN Branch ranks #318 of 3,848 financial companies by CFPB complaint volume, with 1,035 complaints on record. Its on-time response rate is 99.4%, ahead of the 93% median among companies with 100+ complaints.
- #318
- of 3,848 companies by volume
- 99.4%
- answered on time
- Debt collection
- most-complained product
- 39
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 8 |
| 2015 | 13 |
| 2016 | 12 |
| 2017 | 22 |
| 2018 | 42 |
| 2019 | 58 |
| 2020 | 65 |
| 2021 | 92 |
| 2022 | 57 |
| 2023 | 121 |
| 2024 | 188 |
| 2025 | 279 |
| 2026 | 78 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Helvey & Associates, Inc., Warsaw, IN Branch
Helvey & Associates, Inc., Warsaw, IN Branch carries 1,035 complaints in the CFPB's database, 301 of them filed within the past 12 months. Consumers spanning 39 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
99.4% of CFPB-forwarded complaints against Helvey & Associates, Inc., Warsaw, IN Branch get a reply inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. In 20.5% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 3.5% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Helvey & Associates, Inc., Warsaw, IN Branch have?
The CFPB has logged 1,035 complaints against Helvey & Associates, Inc., Warsaw, IN Branch to date, of which 301 came in over the last 12 months.
Does Helvey & Associates, Inc., Warsaw, IN Branch respond to complaints on time?
Helvey & Associates, Inc., Warsaw, IN Branch's CFPB timely-response rate is 99.4%. That is a strong response record by CFPB standards.
What product generates the most complaints for Helvey & Associates, Inc., Warsaw, IN Branch?
Among all products tied to Helvey & Associates, Inc., Warsaw, IN Branch, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Helvey & Associates, Inc., Warsaw, IN Branch?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Helvey & Associates, Inc., Warsaw, IN Branch; the full issue list with counts is above.
How do I file a complaint against Helvey & Associates, Inc., Warsaw, IN Branch?
You can file a complaint against Helvey & Associates, Inc., Warsaw, IN Branch directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Helvey & Associates, Inc., Warsaw, IN Branch?
The CFPB has recorded complaints against Helvey & Associates, Inc., Warsaw, IN Branch from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,035)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.