CFPB Consumer Complaint Profile
ADS Resolve LLC
What 25 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 25
- Total complaints
- Mid-range
- 25
- Last 12 months
- 16%
- Timely response
- Bottom decile
- 16
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, ADS Resolve LLC has accumulated 25 complaints, placing it #2586 by volume. Its on-time response rate is 16%, the 1st percentile among companies with 100+ complaints.
- #2586
- of 3,843 companies by volume
- 16%
- on time (1st pctile)
- Debt or credit manag…
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
ADS Resolve LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
16% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2025 | 22 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for ADS Resolve LLC
ADS Resolve LLC carries 25 complaints in the CFPB's database, 25 of them filed within the past 12 months. Consumers spanning 16 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt or credit management," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Didn't provide services promised" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
ADS Resolve LLC's timely response rate stands at 16%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Among resolved complaints, 16% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does ADS Resolve LLC have?
ADS Resolve LLC has 25 total consumer complaints filed with the CFPB, with 25 filed in the last 12 months.
Does ADS Resolve LLC respond to complaints on time?
ADS Resolve LLC has a 16% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for ADS Resolve LLC?
Among all products tied to ADS Resolve LLC, "Debt or credit management" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with ADS Resolve LLC?
"Didn't provide services promised" is the single most frequently cited issue in complaints against ADS Resolve LLC - see all issues and counts above.
How do I file a complaint against ADS Resolve LLC?
You can file a complaint against ADS Resolve LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about ADS Resolve LLC?
Consumers in 16 states and territories have filed complaints about ADS Resolve LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.