CFPB Consumer Complaint Profile
National Debt Relief LLC
287 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 287
- Total complaints
- Above average
- 179
- Last 12 months
- 85.7%
- Timely response
- Bottom quartile
- 41
- States affected
The verdict
287 CFPB complaints put National Debt Relief LLC at #721 out of 3,843 financial companies ranked by complaint volume. It posts a 85.7% on-time response rate, the 13th percentile among companies with 100+ complaints.
- #721
- of 3,843 companies by volume
- 85.7%
- on time (13th pctile)
- Debt or credit manag…
- most-complained product
- 41
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
National Debt Relief LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
85.7% Among the lowest higher than 13% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 65 in 2024 to 160 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 14 |
| 2024 | 65 |
| 2025 | 160 |
| 2026year in progress | 48 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for National Debt Relief LLC
National Debt Relief LLC carries 287 complaints in the CFPB's database, 179 of them filed within the past 12 months. Consumers spanning 41 states and territories have weighed in, giving this a nationwide footprint. "Debt or credit management" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Didn't provide services promised" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against National Debt Relief LLC draw a 85.7% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does National Debt Relief LLC have?
National Debt Relief LLC has 287 total consumer complaints filed with the CFPB, with 179 filed in the last 12 months.
Does National Debt Relief LLC respond to complaints on time?
National Debt Relief LLC's CFPB timely-response rate is 85.7%.
What product generates the most complaints for National Debt Relief LLC?
The most complained-about product for National Debt Relief LLC is "Debt or credit management." You can view the full product breakdown on this page.
What is the most common complaint issue with National Debt Relief LLC?
Consumers most often cite "Didn't provide services promised" when complaining about National Debt Relief LLC; the full issue list with counts is above.
How do I file a complaint against National Debt Relief LLC?
You can file a complaint against National Debt Relief LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Debt Relief LLC?
National Debt Relief LLC has drawn CFPB complaints from 41 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does National Debt Relief LLC have?
National Debt Relief LLC has 287 total consumer complaints filed with the CFPB, with 179 filed in the last 12 months.
Does National Debt Relief LLC respond to complaints on time?
National Debt Relief LLC's CFPB timely-response rate is 85.7%.
What product generates the most complaints for National Debt Relief LLC?
The most complained-about product for National Debt Relief LLC is "Debt or credit management." You can view the full product breakdown on this page.
What is the most common complaint issue with National Debt Relief LLC?
Consumers most often cite "Didn't provide services promised" when complaining about National Debt Relief LLC; the full issue list with counts is above.
How do I file a complaint against National Debt Relief LLC?
You can file a complaint against National Debt Relief LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Debt Relief LLC?
National Debt Relief LLC has drawn CFPB complaints from 41 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.