CFPB Consumer Complaint Profile
AdvantageFirst Lending Inc.
Consumers have filed 16 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 6
- Last 12 months
- 93.8%
- Timely response
- Below median
- 10
- States affected
The verdict
16 CFPB complaints put AdvantageFirst Lending Inc. at #3154 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 93.8%, the 26th percentile among companies with 100+ complaints.
- #3154
- of 3,843 companies by volume
- 93.8%
- on time (26th pctile)
- Mortgage
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
AdvantageFirst Lending Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.8% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 1 |
| 2024 | 5 |
| 2025 | 5 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for AdvantageFirst Lending Inc.
The CFPB Consumer Complaint Database has logged 16 complaints against AdvantageFirst Lending Inc. overall, with 6 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Applying for a mortgage or refinancing an existing mortgage," a reasonable starting point for understanding recurring friction.
AdvantageFirst Lending Inc.'s timely response rate stands at 93.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 6.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does AdvantageFirst Lending Inc. have?
AdvantageFirst Lending Inc. has 16 total consumer complaints filed with the CFPB, with 6 filed in the last 12 months.
Does AdvantageFirst Lending Inc. respond to complaints on time?
CFPB complaints against AdvantageFirst Lending Inc. draw a 93.8% timely-response rate inside the expected window.
What product generates the most complaints for AdvantageFirst Lending Inc.?
"Mortgage" draws more CFPB complaints against AdvantageFirst Lending Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with AdvantageFirst Lending Inc.?
Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about AdvantageFirst Lending Inc.; the full issue list with counts is above.
How do I file a complaint against AdvantageFirst Lending Inc.?
You can file a complaint against AdvantageFirst Lending Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about AdvantageFirst Lending Inc.?
Consumers in 10 states and territories have filed complaints about AdvantageFirst Lending Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.