CFPB Consumer Complaint Profile
Affiliated Acceptance Corporation
What 56 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 56
- Total complaints
- 2
- Last 12 months
- 94.6%
- Timely response
- 17
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Affiliated Acceptance Corporation has accumulated 56 complaints, placing it #1731 by volume. Its on-time response rate is 94.6%, ahead of the 93% median among companies with 100+ complaints.
- #1731
- of 3,848 companies by volume
- 94.6%
- answered on time
- Debt collection
- most-complained product
- 17
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 4 |
| 2015 | 4 |
| 2016 | 9 |
| 2017 | 7 |
| 2018 | 14 |
| 2019 | 6 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 1 |
| 2024 | 1 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Affiliated Acceptance Corporation
56 complaints against Affiliated Acceptance Corporation appear in the CFPB record, including 2 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Affiliated Acceptance Corporation answers 94.6% of forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response was formally disputed in 13.6% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 3.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Affiliated Acceptance Corporation have?
Affiliated Acceptance Corporation has 56 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does Affiliated Acceptance Corporation respond to complaints on time?
Affiliated Acceptance Corporation's CFPB timely-response rate is 94.6%.
What product generates the most complaints for Affiliated Acceptance Corporation?
"Debt collection" draws more CFPB complaints against Affiliated Acceptance Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Affiliated Acceptance Corporation?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Affiliated Acceptance Corporation; the full issue list with counts is above.
How do I file a complaint against Affiliated Acceptance Corporation?
You can file a complaint against Affiliated Acceptance Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Affiliated Acceptance Corporation?
The CFPB has recorded complaints against Affiliated Acceptance Corporation from 17 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~56)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.