CFPB Consumer Complaint Profile
Affiliated Acceptance Corporation
What 56 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 56
- Total complaints
- Mid-range
- 2
- Last 12 months
- 94.6%
- Timely response
- Below median
- 17
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Affiliated Acceptance Corporation has accumulated 56 complaints, placing it #1729 by volume. Its on-time response rate is 94.6%, the 28th percentile among companies with 100+ complaints.
- #1729
- of 3,843 companies by volume
- 94.6%
- on time (28th pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Affiliated Acceptance Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.6% Around the middle higher than 28% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 4 |
| 2015 | 4 |
| 2016 | 9 |
| 2017 | 7 |
| 2018 | 14 |
| 2019 | 6 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 1 |
| 2024 | 1 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Affiliated Acceptance Corporation
56 complaints against Affiliated Acceptance Corporation appear in the CFPB record, including 2 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Affiliated Acceptance Corporation posts a 94.6% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 13.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 3.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Affiliated Acceptance Corporation have?
Affiliated Acceptance Corporation has 56 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.
Does Affiliated Acceptance Corporation respond to complaints on time?
Affiliated Acceptance Corporation's CFPB timely-response rate is 94.6%.
What product generates the most complaints for Affiliated Acceptance Corporation?
"Debt collection" draws more CFPB complaints against Affiliated Acceptance Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Affiliated Acceptance Corporation?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Affiliated Acceptance Corporation; the full issue list with counts is above.
How do I file a complaint against Affiliated Acceptance Corporation?
You can file a complaint against Affiliated Acceptance Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Affiliated Acceptance Corporation?
The CFPB has recorded complaints against Affiliated Acceptance Corporation from 17 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Affiliated Acceptance Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (13.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.