CFPB Consumer Complaint Profile
Diversified Consultants, Inc.
What 4,939 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 4,939
- Total complaints
- Among the highest
- 0
- Last 12 months
- 99.5%
- Timely response
- Above median
- 53
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Diversified Consultants, Inc. sits at #108, with 4,939 complaints logged. On-time replies land at 99.5%, the 72nd percentile for the 100+ complaint peer group.
- #108
- of 3,843 companies by volume
- 99.5%
- on time (72nd pctile)
- Debt collection
- most-complained product
- 53
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Diversified Consultants, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.5% Higher than most higher than 72% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2019 to 2020 complete years
- Annual CFPB complaint volume moved from 867 in 2019 to 119 in 2020 (2019 → 2020).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 116 |
| 2014 | 373 |
| 2015 | 419 |
| 2016 | 568 |
| 2017 | 1,120 |
| 2018 | 1,357 |
| 2019 | 867 |
| 2020 | 119 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Diversified Consultants, Inc.
Diversified Consultants, Inc. carries 4,939 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 53 states and territories have weighed in, giving this a nationwide footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Diversified Consultants, Inc.'s timely response rate stands at 99.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 13.9% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 34.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Diversified Consultants, Inc. have?
4,939 complaints have been filed against Diversified Consultants, Inc. with the CFPB overall - 0 of them in the past year.
Does Diversified Consultants, Inc. respond to complaints on time?
CFPB complaints against Diversified Consultants, Inc. draw a 99.5% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Diversified Consultants, Inc.?
The most complained-about product for Diversified Consultants, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Diversified Consultants, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Diversified Consultants, Inc.; the full issue list with counts is above.
How do I file a complaint against Diversified Consultants, Inc.?
You can file a complaint against Diversified Consultants, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Diversified Consultants, Inc.?
Consumers in 53 states and territories have filed complaints about Diversified Consultants, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Diversified Consultants, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (4,939 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (13.9% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.