CFPB Consumer Complaint Profile
National Credit Adjusters, LLC
Behind the 9,525 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 9,525
- Total complaints
- 2,811
- Last 12 months
- 98.7%
- Timely response
- 54
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, National Credit Adjusters, LLC sits at #63, with 9,525 complaints logged. 98.7% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #63
- of 3,848 companies by volume
- 98.7%
- answered on time
- Debt collection
- most-complained product
- 54
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 36 |
| 2014 | 141 |
| 2015 | 153 |
| 2016 | 143 |
| 2017 | 169 |
| 2018 | 210 |
| 2019 | 201 |
| 2020 | 698 |
| 2021 | 1,157 |
| 2022 | 725 |
| 2023 | 938 |
| 2024 | 1,567 |
| 2025 | 2,395 |
| 2026 | 992 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for National Credit Adjusters, LLC
The CFPB Consumer Complaint Database has logged 9,525 complaints against National Credit Adjusters, LLC overall, with 2,811 of those filed in the trailing 12 months. Reports have come from consumers in 54 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
98.7% of CFPB-forwarded complaints against National Credit Adjusters, LLC get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 13.4% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does National Credit Adjusters, LLC have?
The CFPB has logged 9,525 complaints against National Credit Adjusters, LLC to date, of which 2,811 came in over the last 12 months.
Does National Credit Adjusters, LLC respond to complaints on time?
National Credit Adjusters, LLC has a 98.7% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for National Credit Adjusters, LLC?
"Debt collection" draws more CFPB complaints against National Credit Adjusters, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with National Credit Adjusters, LLC?
The most common issue reported by consumers about National Credit Adjusters, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against National Credit Adjusters, LLC?
You can file a complaint against National Credit Adjusters, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Credit Adjusters, LLC?
The CFPB has recorded complaints against National Credit Adjusters, LLC from 54 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~9,525)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.