CFPB Consumer Complaint Profile

Alameda Mortgage Corporation

What 32 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

32
Total complaints
Mid-range
4
Last 12 months
93.8%
Timely response
Below median
4
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Alameda Mortgage Corporation has accumulated 32 complaints, placing it #2270 by volume. On-time replies land at 93.8%, the 26th percentile for the 100+ complaint peer group.

#2270
of 3,843 companies by volume
93.8%
on time (26th pctile)
Mortgage
most-complained product
4
states with complaints
C-
PlainCredit Trust Score
51/100
Alameda Mortgage Corporation · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.8%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C 3.1%
Share of complaints closed with monetary or non-monetary relief

Alameda Mortgage Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93.8% Around the middle higher than 26% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Alameda Mortgage Corporation timely response rate 93.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 24
Mortgage - Other type of mortgage 6
Debt collection - Mortgage debt 2

Top Issues

1.Applying for a mortgage or refinancing an existing mortgage 14
2.Closing on a mortgage 7
3.Trouble during payment process 6
4.Struggling to pay mortgage 3
5.Attempts to collect debt not owed 2

Complaints by Year

Year Complaints
2020 1
2022 2
2023 22
2024 2
2025 3
2026year in progress 2

Complaints by State (Top 15)

California 29
Illinois 1
Arizona 1
Nevada 1

Company Responses

Closed with explanation 31
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Alameda Mortgage Corporation

32 complaints against Alameda Mortgage Corporation appear in the CFPB record, including 4 from the trailing year. The 4 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Applying for a mortgage or refinancing an existing mortgage," a reasonable starting point for understanding recurring friction.

Alameda Mortgage Corporation's timely response rate stands at 93.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, 3.1% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Alameda Mortgage Corporation have?

The CFPB has logged 32 complaints against Alameda Mortgage Corporation to date, of which 4 came in over the last 12 months.

Does Alameda Mortgage Corporation respond to complaints on time?

Alameda Mortgage Corporation has a 93.8% timely response rate to CFPB complaints.

What product generates the most complaints for Alameda Mortgage Corporation?

Among all products tied to Alameda Mortgage Corporation, "Mortgage" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Alameda Mortgage Corporation?

The most common issue reported by consumers about Alameda Mortgage Corporation is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against Alameda Mortgage Corporation?

You can file a complaint against Alameda Mortgage Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Alameda Mortgage Corporation?

Alameda Mortgage Corporation has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Source: CFPB Consumer Complaint Database Data through March 2026