CFPB Consumer Complaint Profile

Alaska Commission on Post Secondary Education

Consumers have filed 38 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

38
Total complaints
1
Last 12 months
94.7%
Timely response
19
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, Alaska Commission on Post Secondary Education sits at #2092, with 38 complaints logged. It answers 94.7% of complaints on time - above the 93% median for companies with 100+ complaints.

#2092
of 3,848 companies by volume
94.7%
answered on time
Student loan
most-complained product
19
states with complaints
Alaska Commission on Post Secondary Education timely response rate 94.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Student loan - Non-federal student loan 17
Student loan - Private student loan 9
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 6
Student loan - Federal student loan servicing 3
Debt collection - Federal student loan 1
Debt collection - Private student loan debt 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Dealing with your lender or servicer 7
2.Can't repay my loan 7
3.Dealing with my lender or servicer 6
4.Struggling to repay your loan 3
5.Problem with a credit reporting company's investigation into an existing problem 3
6.Incorrect information on your report 3
7.Repaying your loan 3
8.Problems when you are unable to pay 2
9.Disclosure verification of debt 1
10.Attempts to collect debt not owed 1

Complaints by Year

Year Complaints
2012 3
2013 2
2014 4
2015 4
2016 4
2017 6
2018 5
2019 1
2020 4
2021 1
2022 2
2024 1
2025 1

Complaints by State (Top 15)

Alaska 9
Washington 4
Virginia 2
Florida 2
North Carolina 2
Colorado 2
Texas 2
South Carolina 2
Arizona 2
Oregon 2
Kansas 1
New York 1
Wisconsin 1
Tennessee 1
Idaho 1

Company Responses

Closed with explanation 38

What the CFPB Complaint Record Shows for Alaska Commission on Post Secondary Education

The CFPB Consumer Complaint Database has logged 38 complaints against Alaska Commission on Post Secondary Education overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 19 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Student loan," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Dealing with your lender or servicer" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

94.7% of CFPB-forwarded complaints against Alaska Commission on Post Secondary Education get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. In 26.3% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Alaska Commission on Post Secondary Education have?

The CFPB has logged 38 complaints against Alaska Commission on Post Secondary Education to date, of which 1 came in over the last 12 months.

Does Alaska Commission on Post Secondary Education respond to complaints on time?

Alaska Commission on Post Secondary Education has a 94.7% timely response rate to CFPB complaints.

What product generates the most complaints for Alaska Commission on Post Secondary Education?

Among all products tied to Alaska Commission on Post Secondary Education, "Student loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Alaska Commission on Post Secondary Education?

"Dealing with your lender or servicer" is the single most frequently cited issue in complaints against Alaska Commission on Post Secondary Education - see all issues and counts above.

How do I file a complaint against Alaska Commission on Post Secondary Education?

You can file a complaint against Alaska Commission on Post Secondary Education directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Alaska Commission on Post Secondary Education?

Consumers in 19 states and territories have filed complaints about Alaska Commission on Post Secondary Education with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026