CFPB Consumer Complaint Profile
Amscot Corporation
Behind the 138 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 138
- Total complaints
- 13
- Last 12 months
- 100%
- Timely response
- 6
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Amscot Corporation sits at #1148, with 138 complaints logged. 100% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #1148
- of 3,848 companies by volume
- 100%
- answered on time
- Payday loan, title l…
- most-complained product
- 6
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 7 |
| 2015 | 3 |
| 2016 | 11 |
| 2017 | 6 |
| 2018 | 16 |
| 2019 | 16 |
| 2020 | 8 |
| 2021 | 8 |
| 2022 | 19 |
| 2023 | 10 |
| 2024 | 17 |
| 2025 | 16 |
| 2026 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Amscot Corporation
Amscot Corporation carries 138 complaints in the CFPB's database, 13 of them filed within the past 12 months. Consumers spanning 6 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Payday loan, title loan, or personal loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Amscot Corporation answers 100% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 13% of resolved cases, indicating how frequently the initial fix fell short. 23.2% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Amscot Corporation have?
138 complaints have been filed against Amscot Corporation with the CFPB overall - 13 of them in the past year.
Does Amscot Corporation respond to complaints on time?
Amscot Corporation's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Amscot Corporation?
"Payday loan, title loan, or personal loan" draws more CFPB complaints against Amscot Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Amscot Corporation?
Consumers most often cite "Communication tactics" when complaining about Amscot Corporation; the full issue list with counts is above.
How do I file a complaint against Amscot Corporation?
You can file a complaint against Amscot Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Amscot Corporation?
The CFPB has recorded complaints against Amscot Corporation from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~138)
Also handles Payday loan, title loan, or personal loan
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.