CFPB Consumer Complaint Profile

Ashfield Management Services Inc,

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

14
Total complaints
Below average
0
Last 12 months
50%
Timely response
Bottom decile
9
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Ashfield Management Services Inc, sits at #3314. On response speed it sits at the 3rd percentile among companies with 100+ complaints.

Debt collection
most-complained product
FL
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
10/100
Ashfield Management Services Inc, · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 50.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 37.5%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Ashfield Management Services Inc, vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

50% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - I do not know 7
Debt collection - Payday loan 4
Debt collection - Payday loan debt 2
Debt collection - Medical debt 1

Top Issues

1.Communication tactics 4
2.False statements or representation 3
3.Improper contact or sharing of info 2
4.Taking/threatening an illegal action 1
5.Threatened to contact someone or share information improperly 1
6.Attempts to collect debt not owed 1
7.Took or threatened to take negative or legal action 1
8.Written notification about debt 1

Complaints by Year

Year Complaints
2016 6
2017 5
2019 2
2020 1

Complaints by State (Top 15)

Florida 3
Arizona 2
South Carolina 2
California 2
North Carolina 1
Wisconsin 1
Tennessee 1
Alabama 1
Pennsylvania 1

Company Responses

Closed with explanation 10
Untimely response 4

What the CFPB Complaint Record Shows for Ashfield Management Services Inc,

In the CFPB record, Ashfield Management Services Inc, has a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Ashfield Management Services Inc,: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (37.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Ashfield Management Services Inc, have?

Ashfield Management Services Inc, has 14 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Ashfield Management Services Inc, respond to complaints on time?

CFPB complaints against Ashfield Management Services Inc, draw a 50% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Ashfield Management Services Inc,?

The most complained-about product for Ashfield Management Services Inc, is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Ashfield Management Services Inc,?

"Communication tactics" is the single most frequently cited issue in complaints against Ashfield Management Services Inc, - see all issues and counts above.

How do I file a complaint against Ashfield Management Services Inc,?

You can file a complaint against Ashfield Management Services Inc, directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Ashfield Management Services Inc,?

Ashfield Management Services Inc, has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Ashfield Management Services Inc,'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.