CFPB Consumer Complaint Profile
Ashfield Management Services Inc,
Consumers have filed 14 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 0
- Last 12 months
- 50%
- Timely response
- Bottom decile
- 9
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Ashfield Management Services Inc, sits at #3314, with 14 complaints logged. It posts a 50% on-time response rate, the 3rd percentile among companies with 100+ complaints.
- #3314
- of 3,843 companies by volume
- 50%
- on time (3rd pctile)
- Debt collection
- most-complained product
- 9
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Ashfield Management Services Inc, vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
50% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 6 |
| 2017 | 5 |
| 2019 | 2 |
| 2020 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Ashfield Management Services Inc,
14 complaints against Ashfield Management Services Inc, appear in the CFPB record, including 0 from the trailing year. The 9 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Ashfield Management Services Inc,'s timely response rate stands at 50%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 37.5% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Ashfield Management Services Inc, have?
Ashfield Management Services Inc, has 14 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Ashfield Management Services Inc, respond to complaints on time?
CFPB complaints against Ashfield Management Services Inc, draw a 50% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Ashfield Management Services Inc,?
The most complained-about product for Ashfield Management Services Inc, is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Ashfield Management Services Inc,?
"Communication tactics" is the single most frequently cited issue in complaints against Ashfield Management Services Inc, - see all issues and counts above.
How do I file a complaint against Ashfield Management Services Inc,?
You can file a complaint against Ashfield Management Services Inc, directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Ashfield Management Services Inc,?
Ashfield Management Services Inc, has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Ashfield Management Services Inc,: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (37.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.