CFPB Consumer Complaint Profile

Auto Trakk, LLC

What 234 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

234
Total complaints
31
Last 12 months
98.7%
Timely response
22
States affected

The verdict

Auto Trakk, LLC ranks #818 of 3,848 financial companies by CFPB complaint volume, with 234 complaints on record. It answers 98.7% of complaints on time — above the 93% median for companies with 100+ complaints.

#818
of 3,848 companies by volume
98.7%
answered on time
Credit reporting, cr…
most-complained product
22
states with complaints
Auto Trakk, LLC timely response rate 98.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 67
Vehicle loan or lease — Lease 39
Credit reporting or other personal consumer reports — Credit reporting 32
Debt collection — Auto debt 26
Consumer Loan — Vehicle lease 23
Vehicle loan or lease — Loan 14
Debt collection — I do not know 14
Debt collection — Auto 7
Consumer Loan — Vehicle loan 4
Debt collection — Credit card debt 3

Top Issues

1.Incorrect information on your report 70
2.Attempts to collect debt not owed 27
3.Improper use of your report 20
4.Managing the loan or lease 18
5.Problem with a credit reporting company's investigation into an existing problem 15
6.Struggling to pay your loan 11
7.Problems when you are unable to pay 11
8.Problems at the end of the loan or lease 10
9.Repossession 9
10.Taking out the loan or lease 7

Complaints by Year

Year Complaints
2014 9
2015 6
2016 14
2017 17
2018 11
2019 19
2020 27
2021 21
2022 24
2023 25
2024 24
2025 29
2026 8

Complaints by State (Top 15)

Pennsylvania 77
Michigan 25
North Carolina 25
South Carolina 20
Maryland 16
Florida 11
District of Columbia 10
Indiana 8
Ohio 6
Texas 5
Delaware 5
Kentucky 4
Georgia 4
Virginia 3
California 3

Company Responses

Closed with explanation 230
Closed with monetary relief 2
Closed 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Auto Trakk, LLC

The CFPB Consumer Complaint Database has logged 234 complaints against Auto Trakk, LLC overall, with 31 of those filed in the trailing 12 months. Reports have come from consumers in 22 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Auto Trakk, LLC's timely response rate stands at 98.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 25.7% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 1.3% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Auto Trakk, LLC have?

Auto Trakk, LLC has 234 total consumer complaints filed with the CFPB, with 31 filed in the last 12 months.

Does Auto Trakk, LLC respond to complaints on time?

Auto Trakk, LLC has a 98.7% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Auto Trakk, LLC?

The most complained-about product for Auto Trakk, LLC is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Auto Trakk, LLC?

The most common issue reported by consumers about Auto Trakk, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Auto Trakk, LLC?

You can file a complaint against Auto Trakk, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Auto Trakk, LLC?

Consumers in 22 states and territories have filed complaints about Auto Trakk, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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