CFPB Consumer Complaint Profile

Auto Trakk, LLC

Consumers have filed 234 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

234
Total complaints
Above average
31
Last 12 months
98.7%
Timely response
Above median
22
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Auto Trakk, LLC sits at #817, with 234 complaints logged. It posts a 98.7% on-time response rate, the 56th percentile among companies with 100+ complaints.

#817
of 3,843 companies by volume
98.7%
on time (56th pctile)
Credit reporting, cr…
most-complained product
22
states with complaints
C-
PlainCredit Trust Score
50/100
Auto Trakk, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 98.7%
Share of complaints answered within the CFPB response window
Dispute Rate F 25.7%
Share of responses the consumer disputed (lower is better)
Relief Rate D 1.3%
Share of complaints closed with monetary or non-monetary relief

Auto Trakk, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.7% Higher than most higher than 56% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Auto Trakk, LLC timely response rate 98.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 67
Vehicle loan or lease - Lease 39
Credit reporting or other personal consumer reports - Credit reporting 32
Debt collection - Auto debt 26
Consumer Loan - Vehicle lease 23
Vehicle loan or lease - Loan 14
Debt collection - I do not know 14
Debt collection - Auto 7
Consumer Loan - Vehicle loan 4
Debt collection - Credit card debt 3

Top Issues

1.Incorrect information on your report 70
2.Attempts to collect debt not owed 27
3.Improper use of your report 20
4.Managing the loan or lease 18
5.Problem with a credit reporting company's investigation into an existing problem 15
6.Struggling to pay your loan 11
7.Problems when you are unable to pay 11
8.Problems at the end of the loan or lease 10
9.Repossession 9
10.Taking out the loan or lease 7

Complaints by Year

Year Complaints
2014 9
2015 6
2016 14
2017 17
2018 11
2019 19
2020 27
2021 21
2022 24
2023 25
2024 24
2025 29
2026year in progress 8

Complaints by State (Top 15)

Pennsylvania 77
Michigan 25
North Carolina 25
South Carolina 20
Maryland 16
Florida 11
District of Columbia 10
Indiana 8
Ohio 6
Texas 5
Delaware 5
Kentucky 4
Georgia 4
Virginia 3
California 3

Company Responses

Closed with explanation 230
Closed with monetary relief 2
Closed 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Auto Trakk, LLC

The CFPB Consumer Complaint Database has logged 234 complaints against Auto Trakk, LLC overall, with 31 of those filed in the trailing 12 months. Reports have come from consumers in 22 states and territories, making this a multi-regional complaint footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Auto Trakk, LLC draw a 98.7% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 25.7% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 1.3% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Auto Trakk, LLC have?

The CFPB has logged 234 complaints against Auto Trakk, LLC to date, of which 31 came in over the last 12 months.

Does Auto Trakk, LLC respond to complaints on time?

Auto Trakk, LLC has a 98.7% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Auto Trakk, LLC?

Among all products tied to Auto Trakk, LLC, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Auto Trakk, LLC?

The most common issue reported by consumers about Auto Trakk, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Auto Trakk, LLC?

You can file a complaint against Auto Trakk, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Auto Trakk, LLC?

The CFPB has recorded complaints against Auto Trakk, LLC from 22 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Auto Trakk, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (25.7% here).

Also handles Credit reporting, credit repair services, or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026