CFPB Consumer Complaint Profile

B&B Funding, LLC

What 18 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

18
Total complaints
0
Last 12 months
72.2%
Timely response
11
States affected

The verdict

B&B Funding, LLC ranks #3008 of 3,848 financial companies by CFPB complaint volume, with 18 complaints on record. It answers 72.2% of complaints on time — below the 93% median for companies with 100+ complaints.

#3008
of 3,848 companies by volume
72.2%
answered on time
Mortgage
most-complained product
11
states with complaints
B&B Funding, LLC timely response rate 72.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Mortgage — Conventional home mortgage 7
Debt collection — Mortgage debt 4
Mortgage — Other type of mortgage 3
Mortgage — Home equity loan or line of credit (HELOC) 3
Debt collection — Other debt 1

Top Issues

1.Trouble during payment process 6
2.Struggling to pay mortgage 6
3.False statements or representation 2
4.Attempts to collect debt not owed 2
5.Applying for a mortgage or refinancing an existing mortgage 1
6.Took or threatened to take negative or legal action 1

Complaints by Year

Year Complaints
2017 1
2019 3
2020 3
2021 9
2022 1
2023 1

Complaints by State (Top 15)

Colorado 3
California 3
New York 2
Massachusetts 2
Mississippi 1
North Carolina 1
Illinois 1
Florida 1
South Carolina 1
Alabama 1
Texas 1

Company Responses

Closed with explanation 15
Closed with monetary relief 2
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for B&B Funding, LLC

The CFPB Consumer Complaint Database has logged 18 complaints against B&B Funding, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 11 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Trouble during payment process" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

B&B Funding, LLC's timely response rate stands at 72.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 16.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does B&B Funding, LLC have?

B&B Funding, LLC has 18 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does B&B Funding, LLC respond to complaints on time?

B&B Funding, LLC has a 72.2% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for B&B Funding, LLC?

The most complained-about product for B&B Funding, LLC is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with B&B Funding, LLC?

The most common issue reported by consumers about B&B Funding, LLC is "Trouble during payment process." All complaint issues are listed above with their counts.

How do I file a complaint against B&B Funding, LLC?

You can file a complaint against B&B Funding, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about B&B Funding, LLC?

Consumers in 11 states and territories have filed complaints about B&B Funding, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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