CFPB Consumer Complaint Profile

B&B Funding, LLC

Behind the 18 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

18
Total complaints
Below average
0
Last 12 months
72.2%
Timely response
Bottom decile
11
States affected

The verdict

Out of 3,843 financial companies in the CFPB database, B&B Funding, LLC has accumulated 18 complaints, placing it #3004 by volume. It posts a 72.2% on-time response rate, the 6th percentile among companies with 100+ complaints.

#3004
of 3,843 companies by volume
72.2%
on time (6th pctile)
Mortgage
most-complained product
11
states with complaints
D
PlainCredit Trust Score
49/100
B&B Funding, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 72.2%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate A- 16.7%
Share of complaints closed with monetary or non-monetary relief

B&B Funding, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

72.2% Among the lowest higher than 6% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

B&B Funding, LLC timely response rate 72.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 7
Debt collection - Mortgage debt 4
Mortgage - Other type of mortgage 3
Mortgage - Home equity loan or line of credit (HELOC) 3
Debt collection - Other debt 1

Top Issues

1.Trouble during payment process 6
2.Struggling to pay mortgage 6
3.False statements or representation 2
4.Attempts to collect debt not owed 2
5.Applying for a mortgage or refinancing an existing mortgage 1
6.Took or threatened to take negative or legal action 1

Complaints by Year

Year Complaints
2017 1
2019 3
2020 3
2021 9
2022 1
2023 1

Complaints by State (Top 15)

Colorado 3
California 3
New York 2
Massachusetts 2
Mississippi 1
North Carolina 1
Illinois 1
Florida 1
South Carolina 1
Alabama 1
Texas 1

Company Responses

Closed with explanation 15
Closed with monetary relief 2
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for B&B Funding, LLC

B&B Funding, LLC carries 18 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 11 states and territories have weighed in, giving this a geographically concentrated footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, B&B Funding, LLC posts a 72.2% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Among resolved complaints, 16.7% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does B&B Funding, LLC have?

B&B Funding, LLC has 18 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does B&B Funding, LLC respond to complaints on time?

B&B Funding, LLC has a 72.2% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for B&B Funding, LLC?

"Mortgage" draws more CFPB complaints against B&B Funding, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with B&B Funding, LLC?

The most common issue reported by consumers about B&B Funding, LLC is "Trouble during payment process." All complaint issues are listed above with their counts.

How do I file a complaint against B&B Funding, LLC?

You can file a complaint against B&B Funding, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about B&B Funding, LLC?

The CFPB has recorded complaints against B&B Funding, LLC from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Source: CFPB Consumer Complaint Database Data through March 2026