CFPB Consumer Complaint Profile
BHFC Financial Services INC
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 51
- Total complaints
- Mid-range
- 9
- Last 12 months
- 84.3%
- Timely response
- Bottom quartile
- 7
- States affected
The verdict
By CFPB complaint volume, BHFC Financial Services INC is #1807 out of 3,843 financial companies. On response speed it sits at the 12th percentile among companies with 100+ complaints.
- Vehicle loan or lease
- most-complained product
- AZ
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
BHFC Financial Services INC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
84.3% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 4 |
| 2019 | 6 |
| 2020 | 1 |
| 2021 | 10 |
| 2022 | 4 |
| 2023 | 4 |
| 2024 | 5 |
| 2025 | 6 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for BHFC Financial Services INC
BHFC Financial Services INC draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for BHFC Financial Services INC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does BHFC Financial Services INC have?
51 complaints have been filed against BHFC Financial Services INC with the CFPB overall - 9 of them in the past year.
Does BHFC Financial Services INC respond to complaints on time?
BHFC Financial Services INC's CFPB timely-response rate is 84.3%.
What product generates the most complaints for BHFC Financial Services INC?
The most complained-about product for BHFC Financial Services INC is "Vehicle loan or lease." You can view the full product breakdown on this page.
What is the most common complaint issue with BHFC Financial Services INC?
"Incorrect information on your report" is the single most frequently cited issue in complaints against BHFC Financial Services INC - see all issues and counts above.
How do I file a complaint against BHFC Financial Services INC?
You can file a complaint against BHFC Financial Services INC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about BHFC Financial Services INC?
BHFC Financial Services INC has drawn CFPB complaints from 7 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.