CFPB Consumer Complaint Profile
Boeing Employees' Credit Union
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 892
- Total complaints
- Among the highest
- 199
- Last 12 months
- 97.2%
- Timely response
- Below median
- 41
- States affected
The verdict
By CFPB complaint volume, Boeing Employees' Credit Union is #350 out of 3,843 financial companies. For answering complaints on time it stands at the 41st percentile in the 100+ complaint peer group.
- Checking or savings …
- most-complained product
- WA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Boeing Employees' Credit Union vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.2% Around the middle higher than 41% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 123 in 2024 to 199 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 16 |
| 2015 | 28 |
| 2016 | 32 |
| 2017 | 33 |
| 2018 | 35 |
| 2019 | 38 |
| 2020 | 62 |
| 2021 | 68 |
| 2022 | 107 |
| 2023 | 108 |
| 2024 | 123 |
| 2025 | 199 |
| 2026year in progress | 40 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Boeing Employees' Credit Union
In the CFPB record, Boeing Employees' Credit Union has a nationwide complaint footprint. No product draws more complaints than "Checking or savings account," which sits at the top of the product breakdown. Inside that category, "Managing an account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Boeing Employees' Credit Union: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25.8% here).
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Boeing Employees' Credit Union have?
Boeing Employees' Credit Union has 892 total consumer complaints filed with the CFPB, with 199 filed in the last 12 months.
Does Boeing Employees' Credit Union respond to complaints on time?
CFPB complaints against Boeing Employees' Credit Union draw a 97.2% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Boeing Employees' Credit Union?
Among all products tied to Boeing Employees' Credit Union, "Checking or savings account" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Boeing Employees' Credit Union?
The most common issue reported by consumers about Boeing Employees' Credit Union is "Managing an account." All complaint issues are listed above with their counts.
How do I file a complaint against Boeing Employees' Credit Union?
You can file a complaint against Boeing Employees' Credit Union directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Boeing Employees' Credit Union?
Consumers in 41 states and territories have filed complaints about Boeing Employees' Credit Union with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.