CFPB Consumer Complaint Profile
Boeing Employees' Credit Union
892 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 892
- Total complaints
- 199
- Last 12 months
- 97.2%
- Timely response
- 41
- States affected
The verdict
892 CFPB complaints put Boeing Employees' Credit Union at #349 out of 3,848 financial companies ranked by complaint volume. 97.2% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #349
- of 3,848 companies by volume
- 97.2%
- answered on time
- Checking or savings …
- most-complained product
- 41
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 16 |
| 2015 | 28 |
| 2016 | 32 |
| 2017 | 33 |
| 2018 | 35 |
| 2019 | 38 |
| 2020 | 62 |
| 2021 | 68 |
| 2022 | 107 |
| 2023 | 108 |
| 2024 | 123 |
| 2025 | 199 |
| 2026 | 40 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Boeing Employees' Credit Union
892 complaints against Boeing Employees' Credit Union appear in the CFPB record, including 199 from the trailing year. The 41 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Checking or savings account," which sits at the top of the product breakdown. Inside that category, "Managing an account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Boeing Employees' Credit Union answers 97.2% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 25.8% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 5.5% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Boeing Employees' Credit Union have?
Boeing Employees' Credit Union has 892 total consumer complaints filed with the CFPB, with 199 filed in the last 12 months.
Does Boeing Employees' Credit Union respond to complaints on time?
97.2% of the CFPB complaints against Boeing Employees' Credit Union get a response within the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Boeing Employees' Credit Union?
Among all products tied to Boeing Employees' Credit Union, "Checking or savings account" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Boeing Employees' Credit Union?
The most common issue reported by consumers about Boeing Employees' Credit Union is "Managing an account." All complaint issues are listed above with their counts.
How do I file a complaint against Boeing Employees' Credit Union?
You can file a complaint against Boeing Employees' Credit Union directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Boeing Employees' Credit Union?
Consumers in 41 states and territories have filed complaints about Boeing Employees' Credit Union with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~892)
Also handles Checking or savings account
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.