CFPB Consumer Complaint Profile
Bonded Business Services, Ltd.
Behind the 26 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 26
- Total complaints
- Mid-range
- 3
- Last 12 months
- 96.2%
- Timely response
- Below median
- 3
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Bonded Business Services, Ltd. has accumulated 26 complaints, placing it #2538 by volume. On-time replies land at 96.2%, the 35th percentile for the 100+ complaint peer group.
- #2538
- of 3,843 companies by volume
- 96.2%
- on time (35th pctile)
- Debt collection
- most-complained product
- 3
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Bonded Business Services, Ltd. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.2% Around the middle higher than 35% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 6 |
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 1 |
| 2023 | 3 |
| 2024 | 1 |
| 2025 | 2 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Bonded Business Services, Ltd.
Bonded Business Services, Ltd. carries 26 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 3 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Bonded Business Services, Ltd. posts a 96.2% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 25% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 7.7% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Bonded Business Services, Ltd. have?
26 complaints have been filed against Bonded Business Services, Ltd. with the CFPB overall - 3 of them in the past year.
Does Bonded Business Services, Ltd. respond to complaints on time?
Bonded Business Services, Ltd. has a 96.2% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Bonded Business Services, Ltd.?
Among all products tied to Bonded Business Services, Ltd., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Bonded Business Services, Ltd.?
The most common issue reported by consumers about Bonded Business Services, Ltd. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Bonded Business Services, Ltd.?
You can file a complaint against Bonded Business Services, Ltd. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Bonded Business Services, Ltd.?
Bonded Business Services, Ltd. has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Bonded Business Services, Ltd.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (25% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.