CFPB Consumer Complaint Profile

Bursey & Associates, P.C.

40 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

40
Total complaints
Mid-range
1
Last 12 months
95%
Timely response
Below median
4
States affected

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The verdict

40 CFPB complaints put Bursey & Associates, P.C. at #2046 out of 3,843 financial companies ranked by complaint volume. It posts a 95% on-time response rate, the 29th percentile among companies with 100+ complaints.

#2046
of 3,843 companies by volume
95%
on time (29th pctile)
Debt collection
most-complained product
4
states with complaints
F
PlainCredit Trust Score
32/100
Bursey & Associates, P.C. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C- 95.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 23.5%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Bursey & Associates, P.C. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95% Around the middle higher than 29% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Bursey & Associates, P.C. timely response rate 95.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 13
Debt collection - Credit card 8
Debt collection - I do not know 6
Debt collection - Other (i.e. phone, health club, etc.) 5
Debt collection - Auto debt 3
Credit card 1
Student loan - Federal student loan servicing 1
Debt collection - Other debt 1
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's check 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Written notification about debt 7
2.Cont'd attempts collect debt not owed 7
3.Attempts to collect debt not owed 6
4.Took or threatened to take negative or legal action 4
5.False statements or representation 3
6.Taking/threatening an illegal action 3
7.Disclosure verification of debt 2
8.Communication tactics 2
9.Identity theft / Fraud / Embezzlement 1
10.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2014 5
2015 9
2016 2
2017 2
2018 3
2019 4
2020 2
2021 2
2022 3
2023 4
2024 1
2025 3

Complaints by State (Top 15)

Arizona 36
Arkansas 1
New Mexico 1
Oregon 1

Company Responses

Closed with explanation 40

What the CFPB Complaint Record Shows for Bursey & Associates, P.C.

40 complaints against Bursey & Associates, P.C. appear in the CFPB record, including 1 from the trailing year. The 4 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Written notification about debt," a reasonable starting point for understanding recurring friction.

Bursey & Associates, P.C.'s timely response rate stands at 95%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 23.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Bursey & Associates, P.C. have?

Bursey & Associates, P.C. has 40 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Bursey & Associates, P.C. respond to complaints on time?

CFPB complaints against Bursey & Associates, P.C. draw a 95% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for Bursey & Associates, P.C.?

"Debt collection" draws more CFPB complaints against Bursey & Associates, P.C. than any other product - see the full breakdown above.

What is the most common complaint issue with Bursey & Associates, P.C.?

The most common issue reported by consumers about Bursey & Associates, P.C. is "Written notification about debt." All complaint issues are listed above with their counts.

How do I file a complaint against Bursey & Associates, P.C.?

You can file a complaint against Bursey & Associates, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Bursey & Associates, P.C.?

Consumers in 4 states and territories have filed complaints about Bursey & Associates, P.C. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Bursey & Associates, P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (23.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026