CFPB Consumer Complaint Profile
CBC Companies, Inc.
Consumers have filed 53,399 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 53,399
- Total complaints
- 34,615
- Last 12 months
- 100%
- Timely response
- 55
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, CBC Companies, Inc. has accumulated 53,399 complaints, placing it #15 by volume. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.
- #15
- of 3,848 companies by volume
- 100%
- answered on time
- Credit reporting or …
- most-complained product
- 55
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 620 |
| 2021 | 423 |
| 2022 | 635 |
| 2023 | 1,899 |
| 2024 | 6,951 |
| 2025 | 30,769 |
| 2026 | 12,102 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for CBC Companies, Inc.
53,399 complaints against CBC Companies, Inc. appear in the CFPB record, including 34,615 from the trailing year. The 55 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CBC Companies, Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Of complaints that were resolved, 58.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does CBC Companies, Inc. have?
53,399 complaints have been filed against CBC Companies, Inc. with the CFPB overall - 34,615 of them in the past year.
Does CBC Companies, Inc. respond to complaints on time?
CBC Companies, Inc. has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for CBC Companies, Inc.?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against CBC Companies, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with CBC Companies, Inc.?
The most common issue reported by consumers about CBC Companies, Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against CBC Companies, Inc.?
You can file a complaint against CBC Companies, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about CBC Companies, Inc.?
Consumers in 55 states and territories have filed complaints about CBC Companies, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~53,399)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.